Registered Nurse - Elm York Assisted Living
(2026-05)
- Performing initial health evaluations
- Supervising, scheduling, and mentoring HHAs
- Updating individualized plans of care
- Administering prescribed medications
- Acting as a liaison between residents, their families, and doctors by keeping them informed of evolving needs, emergencies, and care transitions
Certified Nursing Assistant - New Franklin Adult Day Care
(2025-01 - 2026-05)
- Monitoring & reporting vital signs
- Providing emotional support & companionship
- Assisting with grooming, toileting & feeding
- Assisting members with arrival/departure
Home Health Aide - CaringHeart Inc. (ComForCare Home Care)
(2023-06 - 2025-05)
- Assisting with ADL (bathing, dressing, grooming)
- Monitoring & reporting vital signs
- Performing light housekeeping tasks
- Escorting clients to medical appointments
Temporary Nursing Assistant - Pontiac Care & Rehabilitation Center
(2022-11 - 2023-04)
- Answering patient call bells
- Providing physical support for residents with daily activities & personal hygiene
- Turning & repositioning bedridden residents
- Serving meals, feeding residents, and tracking food and liquid intake
- Transporting residents to medical appointments
Clinic Nurse - Kaiser Medical Center - Philippines
(2019-12 - 2020-02)
- Conducting Annual Physical Examination
- Preparing all consultation rooms
- Assessing patient's condition including vital signs & chief complaints
- Managing patient records, verify HMO coverage, and process laboratory/diagnostic exam requests
Sales Admin/Assistant - CW Systems Australia
(2018-09 - 2019-09)
- Logging Sales Rep Appointments into Netsuite CRM
- Managing the CRM Pipeline and pipeline reporting
- Creating and Emailing Pricelists to Customers
- Sending Product Information documents to clients
- Follow-up of Architect Inquiries
- Container Invoicing
- Online Ordering
Fitness Passport - Training & Quality Lead/Team Lead & Head Trainer/Account Manager/Administrative Officer - Cloudstaff Philippines Inc
(2014-09 - 2018-03)
- Liaising with managers to determine training needs and schedule training sessions
- Designing and improving effective training programs
- Conducting workshops and individual training sessions as required
- Preparing educational material such as module summaries, presentations, tests for new employees
- Supporting and mentoring new employees
- Training of Account Managers in Fitness Passport
- Monitoring of Account Managers work efficiency and accuracy
- Management of facilitator support and info emails
- Recruitment of Account Managers
- First point of escalation for Account Manager enquiries
- Working with facilitators on the administration of Fitness Passport in their organisations
- Training of assigned facilitators in the FP System
- Escalation of problems/issues from individual members
- Supporting facilitators in maximizing member sign up
- Assisting Director & GM of FP with special projects as required
Academic Manager - Global English Tutorial Systems Inc
(2013-11 - 2014-08)
- Leading and coordinated teaching programs and teaching resource in the most efficient and effective way (particularly with reference to curriculum review, timetabling, assessments, and staff deployment)
- Managing the curriculum review and the quality assurance for all programs against agreed content
- Responsible for the delivery of effective academic administration support in collaboration with the academic services team
- Planning effectively to ensure the continuous improvement of academic systems and processes
Financial Services Specialist - IBM Global Process Services
(2013-05 - 2013-11)
- Responsible for the full end to end investigation and resolution of complaints
- Handing incoming calls in a timely manner
- Taking ownership and fully investigated all complaints
- Working in line with all regulatory requirements to ensure customers are treated fairly
- Ensuring the customer feels valued by providing them with timely updates
ESL/IELTS/TOEIC/TOEFL/BUSINESS COURSE Instructor - Clark International Institute of the Philippines
(2011-07 - 2013-04)
- Encouraging the students to communicate with each other using the structures and vocabulary they have learnt, and to improve the four basic language skills of listening, speaking, reading, and writing
- Helping students to improve their conversational English
- Assessing students' English abilities and completing the weekly progress report
Staff Nurse - Sacred Heart Medical Center
(2009-10 - 2010-01)
- Giving direct nursing care
- Identifying nursing needs of patient
- Planning, giving, and evaluating nursing care
- Admitting patients
- Taking and recording vital signs
- Reporting observations to the physician
