Vera Perez

To pursue a part-time weekend position as a concierge by providing exceptional customer service and relationship-building skills to others. Bilingual professional with administrative, managerial, and computer skills. Highly experienced in working with senior citizens, providing customer service, and supporting residents with various needs including pet care and housesitting.

Bilingual School Counselor - North East ISD (NEISD) - San Antonio, Texas

Presently Employed During Week

• Creating & presenting curriculum-based programs to youth
• Providing counseling to students ranging in PK-5th grade, 6-8th grade
• Registration; academic, social, and career orientation and transition
• Assessing programs
• Scheduling and providing community-based programs
• Establishing neighborhood and educational resources for parents, staff, and students
• Mentor Coordinator
• Preparation of quarterly reports and assessments

Front Desk Concierge-Weekend Receptionist - Newforest Estates Senior Living Community - San Antonio, Texas

(2014-05 - 2017-05)

• Answering multi-line phone systems
• Updating reminders for residents
• Greeting and checking-in visitors
• Hostess (placing out coffee, drinks, and baked goods)
• Calling residents and checking-in on their well-being
• Mail collection and distribution
• Typing and preparing monthly notices, newsletters, and other items
• Medical alert respondent
• Scheduling transportation and other services
• Taking dining room orders
• Assisting residents as needed
• Providing activities to include physical fitness classes, and social well-being
• Scheduling appointments
• Filing
• Organizing materials
• Taking payments
• Coordinating appointments and meetings for staff and clients
• Providing tours to walk-ins and visitors

Volunteer - Volunteer and Service Projects - San Antonio, Texas

Presently Helping When Available

• Volunteer for the Meals on Wheels of San Antonio
• Help with answering phones
• Helping with intake and scheduling of appointments
• Assisting with weekend activities
• Creating newsletter for events
• Checking in on welfare of residents
• Volunteer for Animal Defense League

Masters of Education - Counseling - University of Texas at San Antonio

Bachelors - Criminal Justice - University of Texas at San Antonio