Verdine Spicer

Compassionate and dedicated human services professional with a Ph.D. in Industrial-Organizational Psychology and a Bachelor of Science in General Psychology. Extensive experience in crisis intervention, behavioral health support, care coordination, and public service leadership. Skilled in conducting client assessments, coordinating community resources, supporting individuals with complex behavioral and social needs, and promoting successful transitions to independent community living.

Recognized for building collaborative partnerships, maintaining accurate documentation, and delivering person-centered services with empathy, professionalism, and integrity.

District Manager - Social Security Administration

• Led daily operations while ensuring exceptional customer service and program compliance.
• Assisted individuals in accessing federal benefits and navigating complex service systems.
• Coordinated with community organizations and healthcare professionals to resolve client needs.
• Supervised staff, managed performance, and maintained operational excellence.
• Protected confidential information while resolving complex client concerns with professionalism and compassion.

Board Member - The ARC of Buncombe County

• Support the organization's mission of advocating for and empowering individuals with intellectual and developmental disabilities.
• Participate in strategic planning, community outreach, and organizational governance.
• Promote community inclusion and access to services that improve quality of life for individuals and families.

Crisis Hotline Volunteer

• Provide emotional support, grief counseling, crisis intervention, and referrals to community resources.
• Assist individuals experiencing grief, illness, emotional distress, and other life challenges with empathy and compassion.

Doctor of Philosophy (Ph.D.) - Industrial-Organizational Psychology

Bachelor of Science (B.S.) - General Psychology