Vernon

Responsible for delivering customer service to the patient, staff and visitors Utilize crisis intervention and de-escalation techniques as needed Having the skills and knowledge to conduct safe individual activities with patients

Mental Health Specialist - Cape Fear Valley Health Adolescent Unit - Fayetteville, NC

(2022-07)

• Responsible for delivering customer service to the patient, staff and visitors
• Utilize crisis intervention and de-escalation techniques as needed
• Having the skills and knowledge to conduct safe individual activities with patients
• Strong observation and intervention skills with the patients and family members
• Being proficient with interpersonal communication skills
• Possess verbal communication skills to allow for calm communication with patients and the patient's family members
• Variety of activities include walking, standing also the ability to turn and lift patients
• Ability to communicate and visually observe the patient is always required

Mental Health Technician - Strategic Behavioral Health - Garner, NC

(2017-08 - 2021)

• Collaborate with physicians, psychiatric nurses and therapists in assessing, guiding and encouraging patients towards measurable therapeutic outcomes
• Conducts both in /formal psycho-educational, recreational and interpersonal skills development groups
• Observes and influences patient behaviors and interactions towards prescribed treatment goals
• Objectively documents clinical observations in the electronic medical records, shift reports and treatment planning meetings
• Manages the milieu (i.e. acuity, family involvement and activities of daily living.)
• Adaptable to changing circumstances, self-disciplined in temporarily stressful situations along with an unwavering commitment to excellent patient care in a mental health setting

Trucking OTR

(2015 - 2015)

Public Safety – Correctional Officer - Wake County Corrections - Raleigh, NC

(2014-01 - 2014-08)

Public Safety – Correctional Officer - Johnston Correctional Facility - Smithfield, NC

(2012-06 - 2014-01)

Public Safety – Correctional Officer - Central Prison - Raleigh, NC

(2008-08 - 2014-01)

• Booking staff processes new intakes court remands and inmate releases from custody
• Housing staff conduct inmate counts, safety inspections, assist court security deputies to prepare inmates for transport, supervise inmate feeding, and assist civilian staff with daily duties
• Control staff monitors all activity within the facility and controls
• Maintains and records accurate reports on a daily basis
• Inputs and maintains attendance through computer system

Certificate - Pharmacy Calculation (2017)

Certificate - Pharmacy Technician (2016)

Computer Programming - Wilson Community College

Information Systems Security - Wilson Community College

Truck Driving - Johnston Community College (2015)

Criminal Technology - Johnston Community College

Criminal Latent Evidence - Johnston Community College

Diploma - North Johnston High School (2004)