Veronica Lamas

Highly experienced Spanish Medical Interpreter with over 22 years of freelance interpreting across healthcare, legal and social service settings. Proven ability to facilitate accurate, culturally competent communication between providers and Spanish speaking patients in high pressure clinical environments. In house experience with Wellspan Health delivering comprehensive interpreting and translation services across multiple specialties.

Medical Interpreter - Wellspan - Lebanon, York, Ephrata PA

(2020-06 - 2022-03)

• Facilitated on site interpretation for a wide range of medical specialties and translated clinical and operational documents to support patient care and communication.
• Performed an average of 15-20 face-to-face outpatient and clinical surgery interpretations daily on both an appointment and on-call basis
• Applied critical thinking skills and assumed additional responsibilities as needed to perform all translation and interpretation duties accurately with respect to deadlines in a fast paced environment

Freelance - Independent Contractor - Greater Pennsylvania

(2022-03)

• Provided verbal interpretations for doctors and patients during appointments using clear and concise language to effectively facilitate a direct line of communication despite language barriers
• Traveled to appointments on assignment daily across multiple locations while adhering to a strict schedule to ensure punctuality and that all related documentation deadlines were met
• Practiced careful communication skills to ensure that all patients had a clear understanding of their intake, hospital stay, and all consultations and discharge instructions with no further questions
• Built excellent interpersonal and professional relationships with hospital staff and patrons to cultivate a comfortable and trustworthy environment for doctors, nurses, and patients alike

Bachelor of Arts - Languages and European Institutions - University of Aberdeen