Veronica Mendez

Motivated and detail-oriented paralegal student with comprehensive experience in legal research, case management, and client intake coordination. Adept at contract development, conflict resolution, and team collaboration. Eager to leverage classroom knowledge and practical skills in an entry-level legal support role to contribute effectively to a dynamic legal team while continuing professional development.

Intake Office Coordinator - Lisinski Law Firm - Dublin, OH

(2024-03)

Coordinate client intake procedures, manage fingerprinting processes, and support the intake team to ensure smooth client onboarding.

• Manage client fingerprinting appointments, ensuring timely and accurate processing.
• Support the intake team with in-person client appointments and documentation.
• Send monthly delinquent notices and welcome kits to clients, maintaining effective communication.
• Confirm and schedule client appointments, enhancing client experience and operational flow.

Office Assistant - Muth & Company Roofing - Westerville, OH

(2020-12 - 2024-02)

Provided administrative support in a fast-paced roofing company, handling customer inquiries, contract management, and payment collection.

• Scheduled appointments for estimators and consultants, optimizing daily workflow.
• Drafted roofing contracts for sales team, facilitating sales process.
• Resolved customer issues promptly, maintaining high customer satisfaction.
• Collected payments and organized customer paperwork to ensure accuracy and accessibility.

Manager - Magic Mountain Fun Center - Columbus, OH

(2016-04 - 2019-09)

Led daily operations, staff management, and promotional activities at a busy entertainment center.

• Supervised and delegated tasks to team members, ensuring efficient operations.
• Trained new employees and developed procedures to improve service quality.
• Managed budgets, monitored expenses, and implemented promotional strategies.
• Ensured safety standards and maintained a clean environment for staff and visitors.

Camp Counselor - Columbus Parks and Recreation - Columbus, OH

(2012-06 - 2015-08)

Supervised recreational activities, ensured camper safety, and facilitated engaging programs for children.

• Set up activity stations and managed equipment and supplies.
• Monitored campers for safety and provided basic medical aid when needed.
• Enforced safety policies and adapted activities for diverse participant needs.
• Built positive relationships with campers, parents, and staff to foster a supportive environment.

Bachelor of Science - Political Science - Ohio University (2022-04)