Veronica Ochungo

Motivated and enthusiastic student pursuing a Diploma in Tourism and Hospitality Management. Eager to apply theoretical knowledge and skills in a practical setting, and gain industry experience in the tourism and hospitality sector. Seeking an attachment opportunity to learn, grow, and contribute to a reputable organization.

Waitress - UFANISI RESORT

(2025-02 - 2026-04)

• Provided professional food and beverage service to guests in a fast-paced hospitality environment
• Took customer orders accurately and ensured timely delivery of meals and drinks
• Maintained cleanliness and organization of dining areas in line with hygiene standards
• Handled customer inquiries and resolved complaints courteously and efficiently
• Processed payments and balanced bills accurately
• Worked collaboratively with kitchen and service staff to ensure excellent customer experience
• Assisted with table setup, event preparation, and closing duties

Diploma - Tourism and Hospitality Management - KENYA COAST NATIONAL POLYTECHNIC (2023 - 2025)

Kenya Certificate of Secondary Education - MOI NYABOHANSE GIRLS HIGH SCHOOL (2018 - 2022)

Kenya Certificate of Primary Education - RATANG'A PRIMARY SCHOOL (2010 - 2017)