Vesa

Customer-focused hospitality professional with experience in luxury resorts, restaurants, and real estate support roles. Proven ability to lead teams, deliver high-quality guest experiences, and thrive in fast-paced environments. Skilled in supervision, guest relations, POS systems, and administrative coordination, with a strong attention to detail and professionalism.

Housekeeping Supervisor at Chatham Bars Inn (2025-06 – 2025-09)

• Supervise staff to maintain hotel cleanliness and service standards
• Train new team members on procedures and safety
• Coordinate room assignments and inspect completed work
• Communicate with front desk and management regarding guest needs

Host at Wequassett Resort & Golf Club (28 Atlantic) (2025-06 – 2025-09)

• Greeted guests and managed seating in a luxury resort environment
• Supported smooth dining operations during peak service hours

Host at Yarmouth House (2025 – 2025)

• Welcomed guests and managed waitlists
• Ensured positive guest experiences during high-volume shifts

Host & Server at Nova Rooftop Bar (2024-01 – 2025-05)

• Greeted and seated guests with professionalism
• Managed reservations and waitlists
• Provided menu knowledge and supported bar staff during busy service

Barista / Cashier at Three Fins Coffee Roasters (2025 – 2025)

• Prepared and served hot and cold coffee and espresso-based beverages
• Operated POS system and handled cash and card transactions
• Provided friendly, efficient customer service
• Maintained cleanliness of the bar and work areas
• Supported opening and closing duties

Sales Agent / Administrator at Invest Real Estate

• Promoted properties and responded to client inquiries
• Scheduled property viewings and assisted with closings
• Managed listings, documentation, and client records
• Supported sales team with coordination and communication

DIPLOMA in Mathematics and Computers – Sami Frasheri SECONDARY SCHOOL/HIGH SCHOOL (2016-09 – 2018-06)

Philosophy – Faculty of Philosophy University "Hasan Prishtina" (2019-10 – 2023-09)

International relations and diplomacy – University "Hasan Prishtina" Prishtina Faculty of Philosophy (2023-10)