Sales Associate - Shoe Carnival - Newport News, VA
(2022-06 - 2022-09)
- Maintained a clean and organized inventory and curated displays of rotating seasonal styles.
- Anticipate customer needs, providing them with excellent customer service while upholding company standards.
- Handled thousands of dollars in transactions including cash, credit, exchanges, return and refunds each shift to ensure accurate cash flow.
Cashier/Customer Service - Cook Out - Newport News, VA
(2023-03 - 2023-08)
- Managed drive-through services such as: taking orders, handling payments, and interacting with customers in a prompt and friendly manner.
- Handled thousands of dollars in transactions including cash, credit, and refunds each shift to ensure accurate cash flow.
Waitress/Host - Ramen Spot - Richmond, VA
(2023-10 - 2025-04)
- Reduced customer complaints by more than 50% by following training protocols and empathizing with guests.
- Handled challenging customer situations with professionalism and empathy, resolving issues to the satisfaction of both guests and management.
- Handled thousands of dollars in transactions including cash, credit, and refunds each shift to ensure accurate cash flow.
Food Service Worker - Phillips Enterprises - Fort Eustis, VA
(2025-05 - 2025-08)
- Prepared and served meals efficiently in a military dining facility while maintaining professionalism at all times
- Followed strict on-base, sanitation, food safety, and cleanliness protocols.
- Support the opening and closing of shifts such as: stocking, cleaning, and preparing service stations.
Waitress - My Noodle & Bar - Richmond, VA
(2025-09 - 2026-05)
- Managing multiple tables in a fast-paced environment while providing all guests with personalized services.
- Recommended items based on preferences and dietary restrictions to elevate dining experiences while increasing sales by 15-30%.
- Trained 3+ new staff members on sanitary and restaurant protocols.
- Handled thousands of dollars in transactions including cash, credit, and refunds each shift to ensure accurate cash flow.
Waitress/Host - Thai Boat - Richmond, VA
(2026-08)
- Maintained 95% customer satisfaction by taking accurate orders, ensuring timely food delivery and addressing customer needs promptly in a fast-paced environment.
- Led shift setup to ensure a smooth and welcoming environment for guests and reduce wait times.
- Handled thousands of dollars in transactions including cash, credit, and refunds each shift to ensure accurate cash flow.
