Victor Martinez

High-volume distribution operations leader with 6+ years of progressive management experience driving safety, quality, productivity, labor efficiency, and continuous improvement. Proven ability to lead large teams, analyze operational KPIs, identify root causes, implement corrective actions, and develop leaders. Track record includes $75K labor savings, 13% labor-hour reduction, 11.5% productivity improvement, 30% MHE labor-cost reduction, and successful launch and scaling of a cross-dock operation.

Operations Manager, L6 - Amazon IXD (BJC1)

(2025-09)

• Launched a new distribution operation and established standardized freight processes with UPS, FedEx, and DHL, activating the site as a cross-dock and scaling volume to 6–8 full trailers daily.
• Owned site safety, communicating priorities, holding managers accountable for action closure, and reinforcing high standards across the operation.
• Expanded daily freight activity from approximately 4 to 20 live/drop loads through capacity planning and partnership with site scheduling.
• Established standard work and manager checklists for daily, weekly, and quarterly operational deliverables and reporting.
• Introduced hands-on cross-functional manager training to strengthen understanding of upstream/downstream operations and reduce learning curves.
• Led cross-functional and regional stakeholder meetings, communicating KPIs, risks, safety priorities, and weekly execution plans.

Area Manager II / Area Manager I - Amazon IXD (LAS1)

(2020-07 - 2025-09)

• Led 100+ associates and managed staffing, labor allocation, performance expectations, and critical-role placement in a high-volume distribution environment.
• Delivered $75,000 in annual labor-cost reduction through workforce optimization and RME logic changes across seven lines.
• Achieved record PR volume of 29,450 with 13% fewer labor hours than peer shifts while maintaining 51.6 CPLH and 1,187 dock units/hour versus a 973 site average.
• Improved productivity 11.5%, increasing CPLH from 33.46 to 37.3 while reducing labor hours 13% versus peer shifts.
• Partnered with problem-solve and quality teams to reduce DPMO from 19,587 to 17,436; led all shifts with the lowest variance for 8 of 11 months.
• Reduced MHE support labor costs 30% while establishing safer down-stack procedures and eliminating unnecessary lift involvement.
• Created and standardized network-level training, including GEN3 IXD jam-clear material deployed across regional IXD sites.
• Mentored three Area Managers through operations and leadership development; all advanced to L5.

Assembly Engineer - Q Corporation

(2019-12 - 2020-07)

• Led 15+ employees across concurrent production projects with a 98% on-time completion rate.
• Used blueprints and equipment specifications to manage projects and maintain compliance with technical requirements.
• Implemented process improvements that reduced production times by 50% and maintained HVAC/electrical equipment.

High School Diploma - Desert Pines High School