Advanced Repair Agent
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I am a dedicated and hardworking individual with one year of experience working as a technician. I am currently working toward my CompTIA A+ certification while pursuing a Bachelor of Science in Computer Science. I am passionate about technology and enjoy solving problems, learning new skills, and expanding my knowledge in the IT field. I am committed to continuing my education and gaining hands-on experience to build a successful career in technology.
Worked with Geek Squad for one year, beginning as a Consultation Agent and later training as an Advanced Repair Agent. Provided technical support, diagnosed and repaired hardware and software issues, performed device setups and troubleshooting, and assisted customers with technology-related questions. Developed strong problem-solving, communication, and technical skills while gaining hands-on experience in IT and computer repair.
Bachelor of Science in Computer Science — In Progress
Currently pursuing a B.S. in Computer Science
CompTIA A+ Certification — In Progress
Currently studying for the CompTIA A+ certification
