Legal Assistant at MCKINNEY & ASSOCIATES, P.C (2023-06 – Present)
Enter and manage sensitive case information for personal injury and family law matters, ensuring data integrity across all digital archives and physical case files.
- Cleanse and update discovery documents and case management records daily to maintain a 100% accurate and accessible database for attorney review.
- Utilize Microsoft Office, specifically Excel, for complex calendaring and scheduling while maintaining high typing accuracy for legal correspondence.
- Uphold strict confidentiality principles and professionalism when handling internal records and complying with rigorous court procedures.
- Check and verify documentation from insurance adjusters and medical providers to facilitate timely case updates and document retrieval.
Administrative Assistant/ Receptionist at FYZICAL THERAPY & BALANCE CENTERS (2022-11 – 2023-06)
Managed patient record management by verifying insurance data and entering accurate coverage details into the billing database.
- Performed systematic data cleansing of patient charts by scanning and filing digital documents to individual client profiles.
- Provided administrative support by preparing daily patient lists and ensuring data integrity for physical therapist caseloads.
- Resolved administrative operations issues related to payment plans and billing inquiries with a focus on problem-solving.
Receptionist at MD EXPRESS URGENT CARE (2021-11 – 2022-09)
- Entered patient demographic data into the registration system with high typing accuracy to ensure seamless check-in and check-out processes.
- Managed database entries for appointments, reservations, and bookings while maintaining schedule integrity.
- Maintained office records through meticulous scanning and digital archiving of medical documentation and insurance information.
- Applied effective time management to handle high-volume patient inquiries and administrative duties simultaneously.
Kennel Assistant/ Receptionist at GODSPEED ANIMAL CARE & ST FRANCIS PET RESORT (2021-08 – 2022-11)
- Executed data entry tasks by inputting recorded behavioral and activity information into the facility database for 20+ daily subjects.
- Checked database records for accuracy to ensure all individual care schedules and outings were correctly logged and followed.
- Supported administrative operations by managing large caseloads and coordinating complex daily schedules.
Staff at SHIPYARD BOJANGLES RESTAURANTS INC (2019-06 – 2021-08)
- Managed point-of-sale data entry and processed transactions while maintaining high levels of accuracy in a high-volume environment.
- Utilized problem-solving skills to resolve customer inquiries and maintain operational efficiency during peak hours.
