Medical Assistant at Davis Behavioral Health (2022-03 – Present)
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient scheduling and maintained accurate appointment records.
- Administered medications and conducted routine laboratory tests efficiently.
- Educated patients on treatment plans, medications, and preventive care measures.
- Collaborated with multidisciplinary teams to enhance patient care quality.
- Trained new staff on office protocols and best practices in patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Clinic Coordinator at Innovation Medical Group (2021-09 – 2022-03)
- Acquire, distribute and store supplies.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Schedule appointments for patients.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
- Collect provider data to facilitate credentialing of insurance payers.
- Conducted intakes, including measuring vital signs and documenting symptoms.
- Fielded diagnostic procedures by obtaining laboratory and x-ray reports, hospital notes, and other pertinent data.
- Supported medical staff by answering phones, updating patient data, and preparing orders to restock inventory.
- Coordinated to smooth patient flow through skills in records management, phlebotomy, and task prioritization.
- Preserved laboratory quality by assisting with QC of point of care lab.
Medical Assistant at Sacred Circle Healthcare (2020-06 – 2021-09)
- Equipment and testing supplies, spinning down blood specimens and preparing specimens for transportation while maintaining quality temperatures and national lab guidelines.
- Facilitate front desk operations, including lobby maintenance, patient check-in, and general office reception.
- Scheduled patients for appointments with timely benefits verification, referral processing, and insurance authorizations.
- Establish patient eligibility for special services such as dental, physical therapy, and pain management program.
- Served patients by answering calls, scheduling appointments, and coordinating registrations.
- Protected patients by monitoring conditions and promptly reporting problems to RNs.
- Prevented bedsores, consistently turning patients every 2 hours.
- Rehabilitation experience with pediatric, geriatric, and long term acute care patients.
- Undertook exceptional care and hygiene of patients with rectal tubs, wound vacs, etc.
- To prevent further breakdown of delicate tissues.
Patient Service Representative at Sacred Circle Healthcare (2018-10 – 2020-01)
- Identified insurance payer sources and verified insurance coverage.
- Explained admitting procedures and obtained signatures on admission, clinical and financial forms.
- Collected copayments and deductibles in alignment with insurance coverage.
- Assisted patients with insurance verification, explaining coverage details and financial responsibility.
Certified Nursing Assistant at South Davis Community Hospital (2017-08 – 2018-10)
- Documented and reported to nurses patient behavior observations, complaints, or physical symptoms.
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Communicated with physicians, nurses and caregivers to support continuum of care.
- Changed dressings, binders and bandages as directed.
- Bonded and worked with patients to encourage exercise and therapeutic activity participation.
- Delivered outstanding care following individualized treatment plans.
- Completed daily shift reports for smooth and informative handovers.
