Sales Associate at Designer Shoe Warehouse (2024-09 – Present)
- Execute daily cash and credit transactions accurately by strictly adhering to company cash-handling policies to ensure 100% drawer accuracy while maintaining a fast and efficient checkout process.
- Raise customer satisfaction levels by providing exceptional service and resolving customer concerns with a positive attitude to ensure a welcoming store environment and encourage repeat business.
- Maximize store revenue and customer loyalty by consistently advertising the VIP rewards program and IMBOX Shoe Protection to every customer to exceed daily sales goals and increase customer retention.
Sales Associate at Express (2023-09 – 2024-09)
- Managed various forms of payment, including cash, checks, and credit cards, by accurately operating the POS system to ensure 100% transaction accuracy and maintain secure financial records for every shift.
- Organized incoming merchandise deliveries by efficiently replenishing store shelves and maintaining specific display standards to minimize inventory discrepancies and highlight new products for customers.
- Maintained a strong knowledge of store exchange rules and payment policies by staying informed on current security practices and sales promotions to provide customers with accurate information and keep store operations running smoothly.
