Victoria P

Detail-oriented and reliable professional with experience in operations and quality assurance. Skilled in following established procedures, checking information for accuracy, identifying errors and discrepancies, and resolving operational issues. Experienced in working with detailed records, reports, and technical information. Quick to learn new processes and comfortable working in a structured, team-oriented environment.

Operational Specialist at Simple Moving (2025-06 – 2026-08)

• Prepared weekly operational, income, and expense reports
• Developed a centralized report that improved communication between departments, provided simplified access to up-to-date information, and reduced time spent collecting and exchanging data
• Reviewed contracts to ensure all information and calculations were correct
• Processed payroll and maintained employee and payment records for approximately 40 employees
• Collaborated with multiple departments to verify information and resolve operational issues
• Analyzed expense reports to identify increased costs and check unusual payments

Assistant Operations Manager at Koffee Shop (2022-09 – 2025-06)

• Coordinated daily production workflow, set priorities, and monitored task completion to keep work on schedule
• Identified and resolved operational issues that could affect production
• Maintained operational records and tracked progress on ongoing tasks
• Coordinated with other departments to adjust work plans, resolve issues, and keep production on track

Quality Assurance Engineer at Self-employed (2019-06 – 2022-08)

• Created and executed test cases and scenarios for web and mobile applications
• Created and maintained Java automated tests for repetitive and regression testing
• Wrote SQL queries of varying complexity to validate data, identify mismatches, and verify application results and database logic
• Worked as part of an Agile/Scrum team

Quality Assurance & Web Operations Specialist at Intellect IT (2018-03 – 2019-06)

• Performed manual website testing to verify functionality, usability, and responsive design
• Used SQL queries to validate data and identify UI-to-database discrepancies
• Conducted SEO checks and supported Google Ads and other digital marketing activities
• Supported website deployments, including domain setup, DNS configuration, and launch readiness

Bachelor's degree in Marketing – Belarusian State Economic University

Quality Assurance Engineer – IT Academy