Victoria R

Remote office and administrative professional with 10+ years of experience supporting day-to-day operations, bookkeeping and financial records, payroll, customer communication, scheduling, data entry, and team information needs. Experienced working independently in remote environments, maintaining confidential records, coordinating across teams, and using QuickBooks, Microsoft Office, and Excel to keep information accurate and organized.

Construction Project Manager / Administrative Operations at MJM Properties (2024-12 – Present)

• Support office and project operations by maintaining client, vendor, financial, insurance, and job records across multiple active projects.
• Track budgets, invoices, job costs, proposals, change orders, and supporting financial documentation using QuickBooks and Excel.
• Coordinate customer and vendor communication, scheduling, appointments, materials, and follow-up while keeping records current and organized.
• Maintain accurate digital documentation and team information using QuickBooks, Excel, CompanyCam, Roofr, and Xactimate.

Office Manager at CR Garage Doors (2023-09 – 2024-12)

• Managed remote office operations including payroll, technician dispatch, scheduling, inventory ordering, customer communication, and administrative records.
• Responded to changing customer and field-team needs while maintaining accurate schedules, service information, and operational data.
• Improved scheduling and office workflows to strengthen productivity, communication, and day-to-day service efficiency.

Executive Assistant to the Owner at Jupiter Texas (2023-02 – 2023-09)

• Provided remote administrative support including calendar management, travel coordination, meeting organization, vendor communication, and special projects.
• Handled confidential business information with discretion and maintained organized documentation and follow-up across multiple priorities.

Office Manager at Select Garage Doors (2021-08 – 2023-01)

• Directed remote office operations including payroll, scheduling, dispatching, supply procurement, customer support, and field-team coordination.
• Led administrative staff and streamlined workflows to improve record accuracy, communication, and operational efficiency.

Area Coordinator / Office Administrator / Hostess at Pappas Restaurants (2010-05 – 2020-07)

• Supported administrative operations across 20 restaurant locations, including payroll, scheduling, training coordination, office procedures, and cross-location communication.
• Provided high-volume customer service while maintaining accurate records, organized processes, and consistent administrative standards.