Center Store Manager (Keyholder) at The Fresh Market (2022-10 – Present)
- Function as Manager on Duty when store managers are unavailable.
- Deliver a first-class guest experience by maintaining a high level of guest engagement and satisfaction at all times by answering guest questions relating to the more than 2000 products and services offered daily
- Collaborate with various departments to increase sales and customer satisfaction through cross merchandising and cross training.
- Administer merchandising standards throughout store in areas such as dry shelf, beer/wine, dairy, bulk, candy, coffee, frozen foods and cooler sections
- Properly receive/stock goods and follow rotation standards when replenishing product levels
- Manage product integrity to reduce shrink and damages
- Coordinate with vendor partners to order product 6 days a week
- Train, coach and engage with Team Members
- Ensure all departmental safety standards are met and followed
Assistant Grocery Manager at The Fresh Market (2021-11 – 2022-10)
- Ensure all guests are greeted and proactively assisted in an engaged manner with accurate and timely information
- Have the knowledge to make product and service recommendations to guests and accommodate their special requests
- Coordinate the ordering of products for dairy, frozen food, beer and wine, and VMS areas with the Center Store Manager
- Properly receive/stock goods that follow rotation standards when replenishing product levels to reduce shrink and damage
- Unload deliveries of product to ensure freshness and quality
- Assist with engaging, motivating, and training team members “on-the-job”
- Handle monthly wine programming and ensure presentation is accurate
Receiving Specialist at The Fresh Market (2021-03 – 2021-11)
- Manage and coordinate with all direct sales distributors and vendors
- Receive all merchandise and organize and distribute department invoices
- Maintain inventory control through cycle counts and quarterly inventories
- Ensure backroom cleanliness and safety standards
- Order all departmental supplies weekly
- Handle monthly wine programming and ensure presentation is accurate
- Call in credits and deal with invoice errors and inaccuracies with direct sales distributors and vendors
- Train new grocery team members in standard practices and procedures of the department
Bakery Team Member at The Fresh Market (2020-02 – 2021-03)
- Effectively attend and respond to customer requests with in-depth knowledge of products
- Prepare and package bakery goods efficiently
- Maintain and refill cold case products
- Assist in clean up duties
Creative Assistant to Lee Walton, Professor of Art at UNCG at UNCG (2018 – Present)
- Assist with production and post production of artwork
- Provide technical, artistic criticism and feedback
- Perform miscellaneous tasks as needed, such as delivery of content
External Advisor at The Center For___ (2019-12 – 2021-01)
- Assist and coordinate upcoming events/projects/artists
- Assist with project space set up
- Design graphics for social media
- Assist artists/projects with graphic design needs and technical needs
- Provide constructive feedback for artists/projects
- Provide Director with feedback on general inquiries and projects
Art Editor and Team Member at The Coraddi (2016-08 – 2019-12)
- Created, hosted, prepared and collaborated with others to make The Coraddicast, an arts podcast
- Effectively and promptly communicated to inquiries through email
- Organized and collaborated with team members to create events held on campus
- Facilitated group critiques of artwork for submission to the magazine
- Effectively communicated upcoming events, needs and wants to the university Media Board and Campus Activities and Programs
