Vivian Dluhy

Adaptable and results-driven individual with years of strong customer service in a fast-paced retail environment. Skilled in fostering positive relationships to enhance customer satisfaction and loyalty. Capable of working independently and as part of a team, contributing to a productive and engaging work ethic.

Sales Associate at Old Navy (2023-05 – 2025-01)

• Greeted customers and helped with product questions, selections, and purchases
• Handled returns and exchanges professionally
• Managed the cash register, ensuring accurate transactions
• Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate

Sales Associate at Hollister Co. (2025-03 – 2025-06)

• Greeted customers and helped with product questions
• Handled the fitting rooms, ensuring customers are helped
• Increasing sales efficiency by maintaining a clean sales floor and organizing merchandise

Sales Associate at J. Crew Factory (2025-06 – 2025-10)

• Assisting customers with exchanges and returns
• Helped customers complete purchases, locate items, and join rewards programs
• Managed cash register, ensuring accurate transactions
• Listened to customer needs and desires to identify and recommend optimal products

High School Graduate – Parkrose High School (2021 – 2025)