Vivienne Von Grey

Legal, compliance, and risk-focused professional with experience supporting claims litigation, regulatory compliance, and legal operations within the insurance and financial services industries. Skilled in conducting legal research, reviewing litigation documents, verifying service of process information, maintaining audit-ready case files, and coordinating with attorneys, claims professionals, courts, and outside counsel to support timely case progression. Extensive experience investigating documentation discrepancies, analyzing records to mitigate operational risk, and ensuring compliance with internal controls, underwriting, regulatory requirements, and documentation standards.

Commissioned Notary

Public with expertise reviewing, authenticating, and processing legal, financial, and contractual documents while safeguarding confidential information. Recognized for exceptional attention to detail, sound judgment, and the ability to manage high-volume, deadline-driven workloads across multiple case management and business systems.

Claims Legal Assistant - Hagerty - Frisco, TX

(2025-04)

• Conduct legal research and review summonses, complaints, and other litigation documents to obtain and verify service of process information, including service dates, methods of service, and jurisdictional requirements.
• Assign litigation files to the appropriate attorney based on jurisdiction, venue, case complexity, and workload while coordinating with claims professionals, outside counsel, courts, and internal stakeholders to facilitate efficient case handling. Maintain accurate, organized, and audit-ready legal case files by monitoring litigation deadlines, ensuring timely processing of legal documents, and supporting compliance with internal procedures and documentation standards.
• Review, authenticate, and process legal, financial, and contractual documents as a commissioned Notary Public while safeguarding confidential and privileged information throughout the claims litigation process.
• Manage multiple litigation matters across various case management systems in a fast-paced, deadline-driven environment, consistently prioritizing accuracy, organization, and timely case progression.

Compliance Analyst - Careington - Frisco, TX

(2021-04 - 2025-04)

• Support regulatory compliance initiatives within an insurance brokerage environment by reviewing documentation, monitoring policy adherence, and ensuring compliance with state and federal insurance regulations.
• Conduct compliance reviews and risk assessments to identify operational gaps, documentation inconsistencies, and potential regulatory concerns while maintaining accurate records and audit readiness.
• Collaborate with brokers, sales teams, and cross-functional departments to ensure licensing, disclosures, client communications, and operational procedures align with company policies and regulatory requirements.
• Assist with policy and procedure updates, internal reporting, and compliance training initiatives while managing sensitive client and business information with a high degree of confidentiality, accuracy, and attention to detail in a fast-paced, regulated environment.

Finance Manager - AutoNation Ford - Frisco, TX

(2017-10 - 2021-04)

• Reviewed and verified loan and supporting documentation for accuracy, completeness, and compliance with lender requirements, legal disclosures, and internal policies.
• Managed legally sensitive financial documents, including lien releases, payoff documentation, purchase agreements, and funding records, ensuring accurate processing, tracking, and record retention.
• Prepared, reviewed, and maintained documentation to support timely funding while ensuring files were complete, organized, and audit-ready.
• Explained financing agreements, payment terms, and legally required disclosures to customers, ensuring accurate execution of documents and compliance with applicable lending requirements.

Bachelor of Science - Business Administration - Western Governors University

Master of Business Administration - Business Administration - Louisiana State University Shreveport