Wendy Patti

Proven ability to enhance incident response times and improve operational efficiency in Security Operations Centers. Expertise in threat detection, team collaboration, and DoD security compliance.

Security Operations Center at Allied Universal (2023-01 – Present)

• Monitor CCTV systems, alarms, and access to control points.
• Coordinate with internal teams and emergency personnel during security and safety incidents.
• Enforce procedures to protect clients and restricted areas.
• Communicate effectively across multiple channels (radio, phone, in-person) in high-pressure situations

Scan Coordinator at Sprouts (2021-10 – 2023-01)

• Coordinate product scanning processes to enhance sales.
• Communicate with all department leads regarding sales.
• Implemented updates to pricing and promotions using internal software.

Security Guard at Allied Universal (2020-06 – 2021-10)

• Monitored premises to ensure safety and security of property.
• Conducted regular patrols to identify potential security risks.
• Documented daily activities and irregularities in detailed reports for the clients and management.
• Respond promptly to alarms and incidents, coordinating with law enforcement.

Bachelor of Science – San Jose State University

Associate of Science – West Valley College