Peer Health Educator at Chips Health and Wellness Center (2018-01 – 2022-12)
- Learning about healthcare topics and using information to teach kids and young adults at local schools and programs.
- Volunteering in the clinic during the summer and assisting in organization, community outreach and patient services.
- Making informational presentations and social media posts discussing healthcare topics
- Gathering data via community outreach to better understand and adjust presentation content.
- Gaining feedback from community outreach to better formulate presentations
- Volunteering at local community programs and events.
- Learned about various healthcare services available in the community
Intern at Chips Health and Wellness Center (2022-01 – 2022-04)
- Research on healthcare topics to present to the staff and students at the end of year presentation.
- Receptionist at the front desk of the clinic
- Using excel to input call data every month
- Present inbound call data at the staff meeting every month.
- Organization of physical and electronic files
- Making medical charts for new and existing patients
- Handle inbound calls to the clinic and direct them to the appropriate party.
Medical Tech/Patient Facilitator at Total Access Urgent Care (2025-02 – 2026-02)
- Documented patient encounters in real-time, including medical history, physical exams, procedures, and provider assessments, using EMR systems with high accuracy.
- Performed clinical tasks such as venipuncture for blood draws and intravenous (IV) catheter placement in a fast-paced urgent care setting.
- Administered medications—including oral, intramuscular (IM), and subcutaneous (SQ) routes—under provider supervision, following safety and dosage protocols.
- Assisted in preparing patients for examinations, procedures, and diagnostic testing, ensuring efficiency and patient comfort.
- Coordinated laboratory testing, specimen collection, and documentation to support timely diagnostic evaluations.
- Maintained HIPAA compliance and ensured accurate, confidential handling of patient records and communications.
- Collaborated with clinical teams to maintain smooth patient flow, efficient care delivery, and positive patient experiences.
Medical Assistant/Patient Care Assistant at Hope Clinic (2026-03 – 2026-09)
- Provide patient-centered, trauma-informed care while supporting patients' physical and emotional needs.
- Review medical histories, obtain and document vital signs, complete patient intakes, and accurately maintain medical records.
- Assist physicians, advanced practice clinicians, and registered nurses with clinical procedures and patient care.
- Communicate abnormal or urgent findings promptly to appropriate clinical staff.
- Educate patients on procedures, aftercare instructions, and available healthcare resources and referrals.
- Prepare, clean, sanitize, and maintain clinical areas and medical equipment in accordance with infection-control standards.
- Ensure compliance with HIPAA, OSHA, Illinois regulations, universal precautions, and organizational policies.
- Support front-desk operations, including patient registration, check-in/check-out, consent collection, record maintenance, and visitor assistance.
- Provide compassionate support to patients while helping reduce anxiety and create a safe, respectful care environment