Receptionist - Garden State Orthopaedic Associates - Iselin, NJ
(2025-01)
- Check in/check out patient's
- Scan documents
- Heavy Spanish translation
Medical Office Assistant - Atlantic Advanced Urgent Care - Clark, NJ
(2024-07 - 2025-01)
- Heavy volume patient interaction
- Appointment check in and check out
- Collect copays
- Spanish translation and answer phones
Yoga Instructor - Akasa Yoga Studio - Rahway, NJ
(2024-09 - 2024-12)
- Gentle yoga classes
- Breathwork
- Meditation
Call Center/Patient Services Representative - Care Station RWJ - Springfield, NJ
(2022-12 - 2024-06)
- Assisted with phones as needed and Spanish calls
- Handled WC comp authorizations
- Generated scripts and referrals for patient's
- Completed authorizations for specialty testing such as ultrasounds and treadmill stress tests
- Generated treadmill stress test reports
ESL Paraprofessional - Rahway Board of Education - Rahway, NJ
(2022-09 - 2022-12)
- Assisted children individually and in small groups to reinforce learning concepts presented by teachers
- Assisted Non-English speaking students with their classwork
- Was present at bilingual parent teacher meetings for translation
- Assisted students in the classrooms
- Monitored hallways, cafeteria, school playground and gymnasium
Call Center/Patient Services Representative - Care Station RWJ - Springfield, NJ
(2012 - 2022)
- Assisted with phones as needed and Spanish calls
- Handled WC comp authorizations
- Generated scripts and referrals for patient's
- Completed authorizations for specialty testing such as ultrasounds
Receptionist - Edison Metuchen Orthopaedic Group - Edison, NJ
(2011 - 2012)
- Heavy patient and multi-line phone interaction for all 12 doctors in the practice
- Spanish translation for both our offices and surgery center
- Handled MVA authorizations
- EMG testing authorizations
- Scanned all office records
Administrative Assistant - Dr. Schick Chiropractic Center - Highland Park, NJ
(1997 - 2010)
- Training coordinator
- Patient interaction
- Spanish translation
- Heavy phone volume on multi-line system
- Scheduling
- Backup for office manager while out or on vacation
- Filing
- Faxing
- Photo copying
- Billing
- Handled patient statements
- Billing calls
- Collections in writing and via telephone
- Insurance verification
- Explain benefits to patients
- MVA/Medical/Chiropractic authorizations
- Daily mail/bank deposits
- Supplement ordering
- Handled confidential matters with discretion and a professional manner
- Handled multiple office relocations
- Assisted doctor with cold laser treatments
- Oxygen treatments
- Placing patients on a decompression table
Receptionist/Dr. Assistant - Neurology Center - Newark, NJ
(1990 - 1997)
- Patient interaction
- Answered phones
- Appointment scheduling
- Filing
- Faxing
- Copying
- Assisted doctor with applying hot/cold packs
- Muscle testing
- Biofeedback treatments on patients
