Wayne Meadows

On-Air Talent - Bonneville International (KSFI/FM 100) - SLC, UT

(2004-03)

Write a daily "Show Prep Page" which covers station promotions, artist information, concert events, etc.
Implemented new program to increase listenership and audience retention
Consistently achieved listener ratings in the top two or three of a very competitive demographic (age 25-54)

Customer Svc. /IT Help Desk - Provo Craft & Novelty, Inc. - Provo, UT

(2008-01 - 2012-10)

Compiled written customer service help guide to substantially cut down on tech-related customer calls
Provided customers with written notification of progress and resolution of technical issues
Consistently resolved client issues via telephone resulting largely in better customer satisfaction rates
Worked with management to obtain necessary information to provide better customer service when customers contacted us for assistance
Trained 12-15 co-workers on technical software issues to better assist customers
Managed team (3-5 members) that handled a specific software program and issues associated with the hardware

Traffic Operations Center - Utah Dept. of Transportation - SLC, UT

(2007-02 - 2008-01)

Customer Svc. /Cashier - Common Cents Stores - Draper, UT

(2002-10 - 2004-05)

Parking Attendant/Cashier - Standard Parking - SLC, UT

(2001-11 - 2002-06)

Airfreight Manager - Western Air Express - SLC, UT

(1999-11 - 2001-03)

Asst. Dir. Of Operations/Reporter - Metro Networks - SLC, UT

(1997-04 - 1999-10)

Part-Time On-Air Talent (D.J.) - KURR/KKAT/KISN Radio - SLC, UT

(1997-01 - 2001-02)

Production Director/ On-Air Talent - KBZN Radio - SLC, UT

(1993-08 - 1996-10)

Program & Music Dir. / On-Air Talent - KVNU/KVFM Radio - Logan, UT

(1985-10 - 1993-07)

Warehouse Foreman - Rasmussen Equipment Co. - SLC, UT

(1985-02 - 1987-08)

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