Wendy Esparza
Administrative Assistant and Operations Professional
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About
Results-driven Administrative Assistant and Operations Professional with extensive experience managing high-precision financial cycles, complex schedules, confidential records, and multi-departmental workflows. Proven ability to exercise independent judgment, maintain strict confidentiality under pressure, and ensure seamless operational efficiency. Possesses robust communication skills, a rigorous compliance background, and a steady, professional presence suited for high-demand educational environments.
Experience
Accounts Payable / Administrative Assistant at Reaching Maximum Independence (2022-11 – 2025-09)
- Managed complete financial cycles with high-precision data management, processing over 100 weekly invoices with exceptional accuracy.
- Ensured regulatory compliance and accurate reporting by meticulously coding all contracts and financial documentation.
- Collaborated with internal teams to implement process improvements and developed and maintained vendor relations, increasing overall operational efficiency.
- Handled sensitive internal and external inquiries, coordinated administrative documentation, and maintained rigorous confidentiality across all departmental records.
Licensed Massage Therapist & Business Owner at Studio76 Massage and Wellness LLC (2022-11 – Present)
- Established and currently operate an independent mobile clinical practice, managing all backend business logistics, scheduling, client communications, and financial record-keeping.
- Maintain meticulous accuracy in confidential record-keeping and data entry (medical), utilizing legal terminology to ensure strict health and sanitation compliance.
- Design custom, long-term therapeutic treatment plans and managing full client-cycle logistics from intake to follow-up.
Licensed Massage Therapist at Hand and Stone Massage & Massage Heights (2018-03 – Present)
- Conducted detailed clinical assessments and executed outcome-based treatment plans for a diverse, high-volume client base.
- Maintained strict adherence to clinical sanitation protocols, regulatory licensing requirements, and data privacy standards.
- Maintained a stabilizing presence during critical situations, utilizing active listening and professional communication in fast-paced environments with frequent scheduling adjustments.
Education
GED – San Antonio College (2001)
Massage Therapy Licensure in Massage Therapy – Milan Institute (2013)
Massage Instructor Certification in Massage Therapy – Ariana Institute (2019)
