Department Analyst - Department of Licensing & Regulatory Affairs - Lansing, MI
(2016-06)
Corporations, Securities, and Commercial Licensing
- Review and analyze business submissions to form corporations, limited partnerships, and limited liability companies and determine if compliant with Michigan law
- Listen and respond to customers' questions in a quick and friendly manner via phone, email, or in-person
- Provide the public information regarding different entity types and assist them on the website with over 75 different forms
- Prepare correspondence with recommendations to assist customers to ensure they are compliant with Michigan law
- Prepare and distribute invoices, certifications, and documents to customers & collect appropriate fees
- Maintain and order office supplies and equipment, forms, envelopes, and paper
Receptionist & Front Desk Assistant - Senate Fiscal Agency - Lansing, MI
(2003-01 - 2016-06)
- Monitor and maintain office supplies and equipment, order supplies as needed, track/receive shipments
- Distribute all Agency publications and reports via email and hard copy
- Maintain and revise as needed the Agency contact list database consisting of 800 recipients
- Office filing and recordkeeping of employee time sheets and annual leave
- Provide front desk services, answer multi-line phone system, and receive/distribute incoming mail
Receptionist & Administrative Assistant - Senate Majority Leader Dan DeGrow - Lansing, MI
(2001-06 - 2003-01)
- Screen and distribute all incoming correspondence and directives to keep aware of office activities
- Answer multi-line phone system and direct calls to the appropriate staff
- Interact with legislators, lobbyists, and constituents by phone and in person, making referrals to staff
- Prepare related memoranda for the Senator and responses for constituents
- Coordinate office calendar, arranging appointments, meetings, and conferences
- Maintain office equipment and supply needs
