ICQA team member - Target - Upper Marlboro, Maryland
(2024-09)
- Conducted inventory audits to ensure accuracy and compliance with standards.
- Participated in cycle counting to verify inventory records regularly.
- Reported discrepancies in inventory to supervisors for resolution.
- Inspected incoming goods for quality and accuracy before storage.
- Ensured proper labeling of items before storing them in their designated areas.
- Collaborated with team members to maintain an organized and efficient workspace.
- Maintained clean and safe work environment following company protocols.
- Identified and sourced alternative items to fulfill customer orders.
Cashier - Jumbo Food International Supermarket - Temple Hills, MD
(2018-04 - 2020-01)
Processed customer transactions efficiently at Jumbo Food International Supermarket.
- Maintained cleanliness and organization of checkout area and surrounding spaces.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and gift card transactions accurately and securely.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
Front Desk Receptionist - Importadora Ramirez - Santa Ana, El Salvador
(2014-02 - 2016-10)
- Greeted visitors and clients warmly upon arrival at the front desk.
- Managed multi-line phone system to direct calls to appropriate staff.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted customers with inquiries and provided information about products and services.
- Scheduled appointments and coordinated meeting rooms for various departments.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Handled administrative tasks, including filing, data entry, and inventory management.
