Pharmacy Technician at Leesar Distribution Center (2025-02 – Present)
- Processed medication orders accurately and efficiently for customer fulfillment.
- Assisted pharmacists in preparing prescriptions and managing inventory levels.
- Maintained cleanliness and organization of the pharmacy work area and equipment.
- Collaborated with team members to ensure smooth pharmacy operations daily.
- Monitored stock levels and requested supplies to maintain optimal inventory flow.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Prn Safety Tech at Lee Health System (2023-06 – 2025-01)
- Conducted safety inspections to ensure compliance with health regulations.
- Developed safety training materials for staff and new employees.
- Monitored workplace conditions and identified potential hazards regularly.
- Provided compassionate care and support to patients in various healthcare settings.
- Assisted nursing staff with daily patient activities and personal hygiene needs.
- Monitored patient comfort levels and reported changes to healthcare professionals.
- Collaborated with team members to coordinate patient schedules and appointments.
- Educated families on patient care techniques and safety measures at home.
Customer Service Representative at Lee Health (2021-05 – 2023-02)
- Assisted patients with scheduling appointments and managing their health records.
- Responded to patient inquiries via phone, email, and in-person interactions.
- Collaborated with healthcare team to ensure patient needs were met efficiently.
Pharmacy Technician at Publix Pharmacy (2020-10 – 2021-04)
- Provide customer service to patients by filling orders and deliver timely
- Fill approximately 300 prescriptions per day
- Maintain integrity and hazardous waste control during prescription order processing
- Problem resolution for any clarifications of prescription orders as well as insurance issues
- Daily, weekly, and monthly inventory management of prescriptions, drugs, and pharmacy supplies
Pharmacy Technician at Lee Health (2019-12 – 2020-06)
- Prepared labels and filled prescriptions accordingly, pre-packaged common medications that resulted in 20% faster order completion
- Streamlined data management procedures by reducing number of categorical inputs that reduced administrative work time by 32%
- Trained new pharmacy technicians, ensuring customer service standards were improved by 24%
- Provided outstanding customer service, building rapport that increased client retention by 37%
- Assisted in transferring entire patient database to new system, swiftly learning use of new system, and serving as Lead Trainer for rest of staff
Pharmacy Technician at Walgreens (2019-05 – 2019-11)
- Provided customer service to patients by filling orders and delivered in a timely manner
- Filled approximately 185 prescriptions per day
- Maintained integrity and hazardous waste control during prescription order processing
- Problem resolution for any clarifications of prescription orders as well as insurance issues
- Daily, weekly, and monthly inventory management of prescriptions, drugs, and supplies
- Managed Patient Outreach Programs in compliance with HIPPA to maintain patient confidentiality
