Underwriting Supervisor
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Detail-oriented professional with 8+ years of experience in underwriting, data accuracy, and process-driven work. Known for strong analytical thinking, attention to detail, and the ability to manage high volumes of information with precision. Proven ability to work independently, meet deadlines, and maintain accuracy in fast-paced environments. Passionate about delivering high-quality work and continuously improving efficiency
Credibly — Southfield, MI
Underwriting Supervisor, Small Business Loans
November 2016 – Present
Promoted through multiple roles: Data Entry → Funding Specialist → Underwriter → Senior Underwriter → Supervisor
Lead underwriting operations for small business loans, reviewing and approving deals exceeding $250K
Provide detailed financial analysis and risk assessments to support strategic lending decisions
Mentor and train new underwriters, improving team consistency and performance
Develop and refine underwriting guidelines and internal training materials
Drive process improvements that enhance efficiency and loan portfolio quality
Lead team discussions on complex deals and underwriting challenges, promoting solution-oriented thinking
Ensure compliance with industry regulations and internal policies
Conduct 1:1 coaching sessions to strengthen underwriting skills and performance
Perform final review/sign-off on loan offers to ensure accuracy and funding readiness
Elite Fence Products — Chesterfield, MI
May 2016 – November 2016
Managed high-volume calls and directed inquiries to appropriate departments
Coordinated order confirmations, inventory tracking, and customer communications
Assisted with interview scheduling and administrative support
Maintained accurate order logs and supported accounts receivable processes
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Atlas Copco — Auburn Hills, MI
Receptionist / Customer Service Representative
March 2015 – May 2016
Handled customer and distributor inquiries, resolving issues efficiently
Processed purchase orders, returns, and product inquiries
Provided pricing and product availability information
Coordinated internal meetings and managed scheduling logistics
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Parkway Small Animal & Exotic Hospital — Clinton Twp, MI
August 2014 – March 2015
Scheduled appointments and managed patient billing
Delivered high-quality customer service in a fast-paced environment
Specs Howard School of Media Arts — Southfield, MI
Graduate, March 2012
Airport Senior High School — Carleton, MI
Diploma, 2009
