Wil Barnes

Supported daily fan operations across high‑traffic venues, assisting thousands of attendees with wayfinding, viewing options, accessibility needs, and event information during a multi‑day action‑sports event Delivered customer service in a fast‑paced, high‑energy environment, resolving guest issues quickly and professionally to maintain a positive fan experience

Guest Services Intern (Xpert) - X Games - Sacramento, CA

(2026-06 - 2026-06)

• Supported daily fan operations across high‑traffic venues, assisting thousands of attendees with wayfinding, viewing options, accessibility needs, and event information during a multi‑day action‑sports event
• Delivered customer service in a fast‑paced, high‑energy environment, resolving guest issues quickly and professionally to maintain a positive fan experience

Ballpark Operations Event Staff - San Francisco Giants - San Francisco, CA

(2026-03 - 2026-12)

• Facilitate smooth setup of equipment for game days and private events
• Work closely with event coordinators to deliver a premium guest experience, ensuring all clients needs are met

Ambassador - Chase Center - San Francisco, CA

(2025-11 - 2026-04)

• Assisted fans during GS Warriors, GS Valkyries, and other Chase Center related events
• Greeted fans and other attendees into the Arena
• Assisted fans with any ADA necessities

Area Manager - Super Bowl LX Experience - San Francisco, CA

(2026-02 - 2026-02)

• Oversaw and trained the part-time staff
• Assisted fans with wayfinding and any general questions
• Enhanced fan experience, making sure memories were made

Youth Baseball Coach - YouthGold Baseball - San Francisco, CA

(2025-08 - 2026-01)

• Instructed youth athletes in fundamental skills and strategies to maximize potential levels
• Promote self-confidence, teamwork, and sportsmanship
• Planned and implemented drills in practice and games

Substitute Teacher - Ukiah Unified School District - Ukiah, CA

(2024-08 - 2025-06)

• Supervised students in grades K-12
• Ensured a safe and productive learning experience
• Adapted to unexpected events by taking the initiative

Event and Facilities Management Assistant - SJSU Department of Intercollegiate Athletics - San Jose, CA

(2023-08 - 2024-05)

• Set up and removed equipment for all home SJSU athletic events
• Assisted with crowd management and ensuring that the event ran smoothly
• Greeted guests in with friendliness and professionalism
• Worked closely with management to provide effective assistance for specific aspects of business operations

Wine Bottling Line Worker - McNab Ridge Winery - Ukiah, CA

(2020-05 - 2020-08)

• Inspected final products to assess compliance with quality standards and established tolerances
• Maintained maximum organization and productivity by properly sorting project components
• Took on additional shifts during peak work periods to keep projects on schedule
• Learned to communicate through language barriers

B.S. - Kinesiology, Specialization in Sport Management and Culture - San Jose State University (2020-08 - 2024-05)

Minor - Humanities - San Jose State University (2020-08 - 2024-05)

M.S. - Sport Management - University of San Francisco (2025-07 - 2026-12)