William Detki

Results-driven Vice President of Operations with 7+ years of experience leading operational strategy, financial oversight, and organizational infrastructure within a healthcare innovation consulting firm. Proven ability to streamline operations, build scalable systems, and drive strategic growth across startups, universities, and economic development organizations.

Vice President of Operations - Wave Strategy, LLC - Cleveland, OH

(2025-04)

Healthcare innovation consultancy supporting startups, universities, and economic development organizations. Vice President of Operations overseeing business operations, financial administration, and organizational infrastructure for a healthcare innovation consulting firm. Leads operational strategy, workflow optimization, vendor management, and scalable process improvement to support efficient client delivery and organizational growth.

• Contributed to the growth and operational scaling of a healthcare innovation consulting firm from startup phase to a 10-person full-time team with 8 contractors by implementing operational systems, internal processes, and organizational infrastructure to support long-term growth.
• Led implementation and management of company-wide operational platforms and workflows, improving efficiency across financial operations, vendor management, timekeeping, procurement, and client administration.
• Directed business continuity and operational problem-solving initiatives, including coordinating recovery efforts following a company email security breach and strengthening internal technology and security practices.
• Built and maintained strategic relationships with vendors, clients, universities, and economic development organizations while overseeing billing, procurement coordination, and day-to-day operational support for consulting engagements.

Director of Operations - Wave Strategy, LLC - Cleveland, OH

(2024-03 - 2025-04)

Operations Manager - Wave Strategy, LLC - Cleveland, OH

(2022-12 - 2024-03)

Executive Assistant - Wave Strategy, LLC - Cleveland, OH

(2018-07 - 2022-12)

Executive Assistant - BioEnterprise - Cleveland, OH

(2018-07 - 2020-06)

Nonprofit accelerator supporting healthcare startups and commercialization initiatives. Executive Assistant supporting healthcare innovation and startup commercialization initiatives through executive operations, stakeholder engagement, and program coordination. Collaborated with entrepreneurs, investors, and leadership teams to support advisory initiatives and day-to-day operational execution.

• Improved coordination and execution across multiple startup and commercialization initiatives by creating more efficient communication and scheduling processes.
• Increased responsiveness between leadership, entrepreneurs, and investors by maintaining organized workflows and consistent stakeholder follow-through.
• Managed competing operational priorities to ensure the successful delivery of healthcare innovation programs and ensure continuity.
• Contributed to stronger external engagement and relationship development through professional coordination with startups, investors, and strategic partners.

Executive Assistant/Office Manager - Mobile Hyperbaric Centers - Cleveland, OH

(2015-10 - 2018-07)

Healthcare services provider specializing in hyperbaric oxygen therapy. Executive Assistant/Office Manager supporting corporate operations for a healthcare services organization specializing in mobile hyperbaric therapy. Managed executive coordination, office administration, vendor communication, and day-to-day operational support while helping maintain efficient business operations across the corporate office.

• Improved day-to-day office efficiency by managing executive scheduling, administrative operations, and internal coordination across the corporate office.
• Streamlined communication and operational workflows between leadership, vendors, and staff to support responsive and organized business operations.
• Supported continuity of business operations by coordinating office administration, vendor relationships, and executive support functions in a fast-paced healthcare environment.
• Enhanced organizational effectiveness through proactive management of administrative processes, scheduling priorities, and operational logistics.

Bachelor of Arts - Communication - Cleveland State University (2011-08 - 2013-12)

Associate of Arts - Cuyahoga Community College (2009-08 - 2011-08)