William Himes

Skilled nursing and senior living operations executive with 28+ years of facility, regional, and enterprise leadership. Combines current Texas LNHA credentials with prior COO oversight of 19 communities in four states, approximately 2,000 employees, and $275 million in annual revenue. A hands-on field operator who coaches administrators, diagnoses performance gaps, and aligns census, labor, quality, regulatory readiness, financial performance, and culture around clear accountability.

Executive Director Specialist at Brookdale Meridian Englewood (2025-01 – Present)

Lead all functions of a continuing care retirement community offering independent living, assisted living, and skilled nursing, with accountability for P&L, clinical quality, compliance, workforce strategy, sales alignment, resident experience, and capital execution.

• Delivered deficiency-free state surveys for both skilled nursing and assisted living through disciplined preparation, interdisciplinary accountability, clinical systems review, staff education, and visible executive leadership.
• Grew skilled nursing census from 32 to 61 (+90.6%), reached 100% assisted living occupancy, increased total community census 7.4%, and delivered year-to-date revenue at 101% of budget.
• Eliminated agency staffing (100% reduction) through disciplined scheduling, daily labor review, leadership accountability, and workforce stabilization.
• Use operating, census, labor, quality, and financial indicators to set priorities, remove barriers, and hold leaders accountable for follow-through.

Turnaround Specialist and Healthcare Operations Consultant at Apex Management Group (2014-01 – Present)

Provide executive and interim leadership to senior living and long-term care organizations requiring operational stabilization, financial improvement, regulatory recovery, or leadership redevelopment.

• Design QAPI systems, survey-readiness processes, root-cause analysis, performance improvement plans, staffing strategies, and executive accountability structures.
• Lead QAPI, root-cause analysis, survey recovery, staffing strategy, and performance improvement for organizations requiring rapid stabilization.

Chief Operating Officer at Invigorate Healthcare (2018-01 – 2020-12)

Held executive responsibility for 19 communities in four states, encompassing approximately 2,000 employees and $275 million in annual revenue.

• Directed multi-site operational performance, financial discipline, clinical accountability, regulatory compliance, quality improvement, workforce strategy, and growth priorities.
• Developed regional and facility leaders while standardizing performance expectations across clinical, financial, workforce, and regulatory priorities.
• Partnered with executive stakeholders to stabilize underperforming operations, standardize operating systems, and align local execution with enterprise objectives.

Owner and Executive Director at Continuing Care Retirement Community

Owned and operated a 97-acre continuing care retirement campus with 400 apartments, 45 homes, a 30-bed skilled nursing facility, a 30-bed assisted living community, and a 30-bed memory care program.

• Maintained full accountability for operations, finance, marketing, hospitality, regulatory compliance, staffing, admissions, resident services, capital planning, and emergency response across the continuum of care.
• Managed the mixed-service campus at approximately 87% census while balancing resident experience, clinical outcomes, regulatory requirements, physical plant, and financial stewardship.
• Built interdisciplinary leadership systems supporting service consistency, survey readiness, workforce engagement, and transparent communication with residents and families.

Bachelor of Science in Biology and Chemistry – Arizona State University

Doctor of Philosophy (PhD) in Healthcare Administration