William Ortega

A Motivated professional Service Technician with the desire, Knowledge and skills required to diagnose and repair malfunctions in complete vehicle and appliance systems. Accompanied with a goal to expand and apply current knowledge in everyday new coming challenges.

Technician Supervisor at Allset Appliance inc (2022-05 – Present)

• Performed Weekly team meetings
• Performed technician on boarding and training
• Performed service calls in compnay Vehicle
• Performed Diagnostics & repairs on All applaince systems
• Performed Diagnositcs & Repairs on Refrigeration systems
• Aided team electrical diagnostics
• Help team meet quarterly KPI's

Automotive technician at Fields BMW South Orlando (2019-11 – 2021-11)

• Performed vehicle diagnostic and repairs
• Performed vehicle recalls and safety inspections
• Performed vehicle maintenance
• Performed vehicle electrical diagnostic and repair
• Addressing customers vehicle concerns

Automotive technician at Gregg ORR BMW (2018-11 – 2019-11)

• Performed vehicle diagnostic and repairs
• Performed vehicle recalls and safety inspections
• Performed vehicle maintenance
• Performed vehicle electrical diagnostic and repair
• Addressing customers vehicles concerns

Operations Ambassador at SeaWorld (2016-06 – 2018-10)

• Responsible For supervising, monitoring and operating park rides
• Boarding and securing passengers and enduring safety when exiting

Sandwich Maker at Dunkin Donuts (2016-01 – 2016-06)

• Greet and serve guests, prepare food safety and sanitation standards
• Use point of sale system and collect payments from guest

Team Leader at CarWash Palace (2015-06 – 2015-12)

• Assisted crew leader with team efficiency, maintaining property cleanliness
• Detailed cars in timely manner
• Greeted customers and assisted with sales

BMW STEP Training Program in Automotive Technology – Universal Technical Institute, Inc. and Custom Training (2018-06 – 2018-09)

Nissan (NATT) Technology Training in Automotive Technology – Orlando Technical Institute (UTI) (2018 – 2018-05)

Diploma in Automotive Technology II in Automotive Technology – Universal Technical Institute (UTI) (2018-05)

High School Diploma – Osceola High School (2014-05)