William Ortega
Supervisor Service Technician
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About
A Motivated professional Service Technician with the desire, Knowledge and skills required to diagnose and repair malfunctions in complete vehicle and appliance systems. Accompanied with a goal to expand and apply current knowledge in everyday new coming challenges.
Experience
Technician Supervisor at Allset Appliance inc (2022-05 – Present)
- Performed Weekly team meetings
- Performed technician on boarding and training
- Performed service calls in compnay Vehicle
- Performed Diagnostics & repairs on All applaince systems
- Performed Diagnositcs & Repairs on Refrigeration systems
- Aided team electrical diagnostics
- Help team meet quarterly KPI's
Automotive technician at Fields BMW South Orlando (2019-11 – 2021-11)
- Performed vehicle diagnostic and repairs
- Performed vehicle recalls and safety inspections
- Performed vehicle maintenance
- Performed vehicle electrical diagnostic and repair
- Addressing customers vehicle concerns
Automotive technician at Gregg ORR BMW (2018-11 – 2019-11)
- Performed vehicle diagnostic and repairs
- Performed vehicle recalls and safety inspections
- Performed vehicle maintenance
- Performed vehicle electrical diagnostic and repair
- Addressing customers vehicles concerns
Operations Ambassador at SeaWorld (2016-06 – 2018-10)
- Responsible For supervising, monitoring and operating park rides
- Boarding and securing passengers and enduring safety when exiting
Sandwich Maker at Dunkin Donuts (2016-01 – 2016-06)
- Greet and serve guests, prepare food safety and sanitation standards
- Use point of sale system and collect payments from guest
Team Leader at CarWash Palace (2015-06 – 2015-12)
- Assisted crew leader with team efficiency, maintaining property cleanliness
- Detailed cars in timely manner
- Greeted customers and assisted with sales
Education
BMW STEP Training Program in Automotive Technology – Universal Technical Institute, Inc. and Custom Training (2018-06 – 2018-09)
Nissan (NATT) Technology Training in Automotive Technology – Orlando Technical Institute (UTI) (2018 – 2018-05)
Diploma in Automotive Technology II in Automotive Technology – Universal Technical Institute (UTI) (2018-05)
High School Diploma – Osceola High School (2014-05)
