William Pettway

Plant Manager/Driver with over 20 years of hands-on operations and delivery experience in concrete production and logistics. Supervises scheduling, routing, and crew performance to maintain on-time deliveries, safety compliance, and customer satisfaction while coordinating with sales and dispatch. Seeks to apply operational leadership to improve service reliability and team performance.

PLANT MANAGER/DRIVER at SRM Concreate (2005 – Present)

• Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
• Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
• Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
• Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
• Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
• Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
• Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
• Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.

HOUSE KEEPING / FRONT DESK at La Quita

• Help cleaning rooms
• Upkeep of the property
• Repair and replace A/C Units

CONTRACTOR at Paul Davis

• Help to Assist Restore Home owner home after Fire and Flooding
• Maintain open lines with home owner and the Insurance company’s
• Organize with other contactor on the rebuilding of the home owner house

STOCK CLERK at Dollar Tree

• Collection of money
• Stock shelves with merchandise
• Was Providing customer service and resolve complaints

DRIVER, PICKUP at Waste Pro

• Collection of residential waste
• Delivered waste cans to customer
• Provide extensive customer service

DRIVER at Star Metro

• Provide public assistance to special needs passengers
• Prepare paperwork in reference to route management
• Drive passengers to and from destinations

PACKER at Skandia

• Loaded goods and services to be delivered to customers.
• Repack used and new blinds
• Scan and Shipped blinds and our Products

PRELOADER/RELOADER at UPS

• Scan incoming packages
• Load incoming packages
• Unload packages from tractor trailer
• Provide delivery service
• Fort lifting heavy package of trailers

COOK at Aramark

• Prepared a variety of meats, vegetables, fruits and desserts.
• Cook and deliver food for skybox Owners
• Ordered and manage food budget and cost

TECHNICAL at Department Of Education

• Had work with Colleges and Public school media
• Was working with Tiltrac (media Server)
• Edit programs for public access channel.
• Encode program schedules
• Provide over the phone customer service

KENNEL TECH at Animal Aid

• Clean and maintain kennels
• Walk and feed animals
• Assist the veterinarian in euthanasia
• Perform extensive customer service contact

COOK at Red Lobster

• Prepared meats, vegetables, fruits and salads according to recipe and customer taste.
• Meal Cook
• Dishwasher

CASHIER at Target

• Balance cash drawer
• Responsible for checking out customers
• Perform extensive customer service

2 YEARS OF COLLEGE OR A TECHNICAL OR VOCATIONAL SCHOOL in Information Technology – Tallahassee Community College (2002)