Wilma Marrero Quesada

Administrative Assistant with over 2 years of experience in behavioral health organizations. Experienced in medical records management, client intake, insurance coordination, payment tracking, customer service, document control, scheduling support, and HR administrative assistance. Strong background working with families, providers, and insurance companies while maintaining confidential physical and electronic records. Proficient in Microsoft Office, Outlook, Excel, and administrative systems.

Native

Spanish speaker with professional experience working daily with English documentation, emails, records, and software systems.

Administrative Assistant - Llopis Behavioral Services

(2026-01 - 2026-05)

• Managed physical and electronic client records and medical documentation.
• Communicated with families regarding services, appointments, and required documents.
• Coordinated with insurance providers to verify client information and authorizations.
• Maintained payment records, reports, and administrative files.
• Supported onboarding documentation and HR-related administrative tasks.
• Provided daily customer service and office support.

Administrative Assistant - Sobec LLC

(2024-01 - 2026-01)

• Managed client files, medical records, and confidential documentation.
• Processed payments and maintained payment summaries and supporting records.
• Served as a primary point of contact for families and clients.
• Worked with insurance companies regarding documentation and client services.
• Assisted with intake processes and administrative coordination.
• Supported HR functions including employee documentation and onboarding paperwork.
• Used Microsoft Office, Outlook, Excel, and internal software systems daily.

Technical Degree - Accounting Cuba

Studies - Administrative Assistant Uruguay