Winie Cheriscar

About 17 years ago, I started my career in the Healthcare field as a Certified Nursing Assistant and I can honestly say that it was the best decision of my life. It propelled me to pursue a career in the field by studying Healthcare Administration which has helped me excel both personally and professionally. I am the happiest I could ever be because I get to live my dream while also helping so many people along the way by being committed to operational excellence and resident satisfaction.

I hope to get an opportunity to join your prestigious organization to help make a positive impact in your clients life.

Administrator at Regents Park at Aventura (August 2024 – Present)

• Positively navigated the annual survey resulting in 1 citation
• Successfully managed this 180 bed facility through IJ removal and cleared 11 citations that were obtained prior to my leadership
• Reduced overtime by over 50 percent
• Re-implement companies policies and procedures
• Positive variance for ADC and skill mix as well as achieved and maintained bedhold and increased medicare by 40 percent
• Employee engagement and resident focused activities
• Increased overall star rating from a 1 star to 2 star, increased both staffing and quality measures from a 3 star to a 4 star

Administrator-Boca Raton Rehabilitation Center at Airemed (September 2021 –July 2024)

• Achieved Bronze Award
• Increased facility overall star rating from a 2 star to a 4 star and quality measures form a 3 star to a 5 star
• Reduced complaint survey by special focus on grievance process and resolving concerns appropriately
• Exceeded Cash collection Goals
• Re-implement companies policies and procedures
• Positive variance for ADC and skill mix as well as achieved bedhold
• Successful survey outcome ie received 3 citations for life safety survey
• Eliminated agency within 60 days
• Positive revenue over expenses

Traveling Nursing Home Administrator at ANHA

• Re-implemented companies policies and procedures
• Survey Readiness
• Day to day operations with the special focus on environmental
• Guided facility in graduating from AlliantGroup quality initiative program
• Worked on CEMP submission
• Provided support to NHA for 194 bed facility and reviewed all grievances and ensured Environmental compliance

Nursing Home Administrator at South Campus Care Center (January 2021 – August 2021)

• Formulated a QAPI Plan and Facility assessment
• Successfully re-established and managed a COVID unit
• Managed a deficiency free infection control survey with AHCA and Department of Health
• Successfully managed two complaint surveys with no deficiency
• Conducted weekly audits in preparation for state annual survey readiness
• Resolved grievance concerns by replacing call light system
• Effectively managed overtime hours and remained agency free
• Exceeded overall budget census and skilled mixed
• Streamlined the HR process, corrected issues found and put plan in place to prevent future issues
• Completed facility investigations (i.e. human resources, abuse and neglect)
• Established strong patient on boarding process to ensure positive patient experience
• Implemented employee engagement programs
• Performed jobs review

Claim Specific Agent at K-Force (April 2020 – December 2020)

• Assist the Department of Economic Opportunities in resolving issues on claims in order to disburse payments
• Provide Customer Service
• Assist in Fraud Prevention

Associate Administrator at Opis Tierra Pines Center (May 2019 – August 2019)

• Assisted Administrator with daily operations of a 120-bed skilled nursing facility
• Completed facility investigations (i.e. human resources, abuse and neglect)
• Established strong patient on boarding process to ensure positive patient experience
• Implemented employee incentive programs
• Performed employee engagement activities and jobs reviews

Traveling Nursing Home Administrator at Consulate Healthcare (2018-05 – 2019-04)

• Assigned to facilities in troubled region
• Effectively provided support and stability to AHCA special focused buildings
• Helped centers to prepare before and after state survey (i.e. survey management)
• Reinstated company policies and procedures
• Financial management
• Ensure that center is in regulatory compliance with state and federal guidelines

Marketing and Business Development Director at Consulate Healthcare (May 2016 – May 2018)

• Developed reciprocating relationships within the community (i.e. physician, hospitals, case managers)
• Produced quarterly strategic business development plans
• Performed onsite assessments
• Conducted tours and verified benefits
• Delivered enlightening presentations during seminars and health fairs

Activity Assistant at Fletcher Health and Rehab-Consulate (2014-09 – 2016-05)

• Planned and executed all activities that met regulations
• Conducted initial, quarterly and annual assessments
• Hosted fundraiser for center events
• Held resident, family and food council and followed up accordingly

Home Health Aide at Aker Kasten Home Health Care (June 2010 – August 2012)

Certified Nursing Assistant at Medicana Nursing and Rehab Center (October 2009 –October 2011)

Bachelor of Science in Long Term Care Administration – University of South Florida (2016-05)

Administrator in Training – Consulate Healthcare of Brandon (2016-01 – 2016-05)