Sole In-House Counsel | Product, Privacy & Commercial Risk at Navien, Inc. (2025-05 – Present)
Serve as sole in-house counsel as a California-bar-admitted attorney for a $1B+ global IoT water-heater and HVAC manufacturer, providing day-to-day legal support across commercial contracting, product compliance, privacy, litigation triage, and corporate governance for U.S., Canada, and LATAM operations
- Advised cross-functional teams on technology and internet-related legal issues, including product safety, user-generated content risk, and regulatory compliance
- Built legal processes from scratch and centralized contract intake and workflow management, reducing contract cycle time by 78% and eliminating a company-wide backlog of unexecuted agreements within 90 days of joining.
- Drafted and negotiated 70+ commercial agreements in 11 months, including supply, distributor, builder incentive, 3PL, customs brokerage, and other operational contracts, protecting $40M+ in annual revenue through liability caps, indemnity carve-outs, and tariff pass-through terms.
- Led 10+ multi-agency regulatory responses across the product lifecycle, including CPSC, DOE, FTC, and SCAQMD matters, while managing pre-launch risk mitigation and post-market surveillance for 20+ product lines with zero enforcement actions or mandatory recalls.
- Authored and implemented privacy notices, EULAs, and Terms of Use for consumer-facing digital products that meet CCPA, CPRA, VCDPA, CPA, PIPEDA, and Quebec Law 25 requirements, adding GPC signal detection across web properties, which ensured full regulatory compliance and eliminated privacy-related complaints
- Conducted legal review of advertising and marketing assets to enforce FTC substantiation standards, blocking unsubstantiated claims and correcting false-marking issues by applying legal expertise in advertising and brand protection laws
- Managed 15+ simultaneous litigated files, including product liability, CO poisoning, subrogation, and ADA matters, negotiating settlements within authority while protecting unfavorable precedent and coordinating with outside counsel on dismissal strategy.
- Collaborated with engineering to embed safety-by-design controls into product installation and support workflows, including the E773 error-code protocol and related verification steps to reduce CO risk
- Drafted board resolutions, bylaw amendments, and intercompany loan governance documents for a $40M facility, supporting California corporate compliance and executive decision-making.
- Developed internal training and policy materials on anti-forced labor, child labor standards, right-to-repair obligations, partner portal terms, and process updates, resulting in increased compliance awareness across U.S., Canada, and LATAM teams
- Collaborated with cross-functional teams, demonstrating a collegial attitude to balance legal risk with product innovation
- Negotiated and drafted software development, systems integration, SaaS, software licensing, and enterprise technology agreements supporting digital transformation and ERP initiatives across the U.S. and Canada.
Counsel at Travelers Insurance (2024-09 – 2025-05)
- Resolved 30+ high-exposure product liability and coverage disputes per month through early risk triage, coverage analysis, and targeted settlement strategy.
- Controlled defense costs by prioritizing file selection, issue framing, and escalation decisions in coordination with claims and outside counsel.
Trial Attorney at Farmers Insurance (2021-04 – 2024-09)
- Litigated 80+ concurrent personal injury and subrogation matters from complaint through jury verdict, achieving defense verdicts and below-reserve settlements across a three-state docket.
- Developed motion practice strategy, including demurrers, MSJs, and MILs, reducing exposure by an average of 35% in complex product-related matters before trial.
Trial Attorney at Kemper (2020-06 – 2021-04)
- Managed pleadings-through-trial workflow for a high-volume docket of limited and unlimited jurisdiction matters, building a template-based case prep system that cut per-file preparation time by 30%.
- Supported efficient file handling by establishing standardized drafting templates and motion-practice checklists within the CLM platform, enabling quicker case assessments and decreasing document turnaround time
