Ximena Sofia

Forward-thinking Business Administration undergraduate with extensive practical background in customer experience management, retail operations, and inventory control. Proven capability in operational leadership, cross-functional teamwork, and high-pressure problem-solving. Dedicated to bridging academic rigor with practical execution to maximize efficiency, customer satisfaction, and continuous business growth.

Deli & Bakery Specialist at WALMART (2026-02 – Present)

• Ensure premium product presentation, quality standards, and fresh food preparation.
• Deliver exceptional customer service and resolve client inquiries effectively.
• Manage inventory rotations, stock replenishment, and rigorous sanitation protocols.

Cashier & Customer Service Associate at BURLINGTON (2024-10 – 2024-12)

• Executed high-volume point-of-sale transactions and secure drawer balancing.
• Maintained optimal sales floor organization, merchandise presentation, and safety standards.
• Assisted customers promptly to elevate overall shopping experience.

Cashier & Service Team Member at WHATABURGER / McDONALD'S (2024-02 – 2024-08)

• Handled drive-thru and dining room operations, ensuring fast and accurate order fulfillment.
• Upheld rigorous standards of food safety, cleanliness, and operational hygiene.

Cashier & Service Team Member at WHATABURGER / McDONALD'S (2022-12 – 2024-02)

Bachelor in Business Administration – Universidad Vizcaya de las Américas (2029)

High School Diploma – Eagle Pass High School (2019 – 2023)