Xochilt Sierra
Receptionists
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About
My goal is to obtain a position in an organization that fully utilizes my skills and personal abilities, where my qualifications can be fully applied for our mutual benefit. I have extensive experience with various clerical duties and customer service. I am very organized, detail oriented, and an effective team player that enthusiastically assumes responsibilities with confidence.
Experience
Receptionists - The Brow Studio - Irving, TX
(2015-06)
- Schedule appointments
- Receive / making calls
- Document client's services & information
- Take payments
- Inventory supplies
Intake Specialist - Metro Care Services - Dallas, TX
(2014-11 - 2015-08)
- Intake paperwork
- Financials
- Attending to phone calls (inbound /outbound)
- Reported to case workers
- Making appointments/confirming appointments
- Meeting with consumers explaining or services
- Registered consumers in our interest lists for intellectual disability services
Business Support - Metro Care Services - Mesquite, TX
(2014-03 - 2014-11)
- Financials for consumers
- Check in /out
- Making appointment/ confirming appointments
- Attending to phone calls (inbound/outbound)
- Created/updated files for new consumers
Customer Service Agent / Humana Group - Aegis Communication - Irving, TX
(2013-01 - 2013-12)
- Educate members on their insurance plan
- Collected premium payments
- Gave members reasonable estimates of prescription requested (pharmacy RX) and their coverage
- Received a minimum of 250-300 calls per day (inbound calls only)
- Redirected calls to appropriate department when necessary
- Data entry client files with essential information
Nurse Aide - Silverado Assisted Living - Irving, TX
(2012-06 - 2013-01)
- Assisted patients with everyday activities, such as: grooming, mealtime preparations and patient care
- Dispensing medications and monitoring patients
- Assisted with patient records and checked vital signs
Secretary - Sierra Heavy Equipment Repair - Irving, TX
(2011-01 - 2012-05)
- Provide general administrative support to Owner
- Processing transactions, Estimates, Quotes, Fill out invoices
- Processed paperwork and updated data in the system
- Answered and managed incoming and outgoing calls while recording accurate messages
- Received and posted payments
- Fax, File all paperwork
Education
High school diploma - Nimitz High School (2009)
Aide license - Northlake College (2010 - 2012)
