Xtanley C. Agu

Vocational Rehabilitation Counselor candidate with 14+ years serving OPWDD populations since February 2011, including 6 years as Care Manager coordinating ACCES-VR services for 100+ individuals with intellectual/developmental disabilities. Expert in Individualized Plans for Employment (IPE), eligibility determination, Medicaid/SSI/SSDI benefits, and case management. Conducted home visits across NYC/Long Island with 20% travel.

Maintained 100% audit compliance. Experienced with NY HELPS, hybrid service delivery, and telehealth. Seeking to serve the Hauppauge District Office, Box OSEA-274/45224.

Founder - AguCare LLC - West Babylon, NY

(2025-05)

• Launched NYS SEAP-approved Medicaid care management business with RN clinical oversight by Gift Agu, RN
• Provide after-hours advocacy for families navigating MLTC denials and OPWDD systems
• Maintain active caseload while pursuing SBA funding and LHCSA licensure through ACCES-VR partnership

Care Manager - Advance Care Alliance - Hauppauge, NY

(2019-07 - 2025-05)

• Managed caseload of 100+ individuals with I/DD through ACCES-VR partnership, determining eligibility and developing Individualized Plans for Employment
• Conducted home visits across NYC/Long Island to assess vocational needs, write case notes, and maintain supporting documentation for audit compliance
• Coordinated resources of family, community, and specialists to purchase goods/services needed for individuals to reach employment goals
• Monitored Medicaid/SSI/SSDI benefits and maintained 100% audit compliance across all case files
• Determined case closure upon successful employment outcomes; experienced with 20% travel for field visits and hybrid documentation
• Knowledge of Suffolk County service providers and Long Island employment resources to support Hauppauge District Office consumers

Case Coordinator - EAC Network - Hauppauge, NY

(2018-12 - 2019-03)

• Scheduled and supported 80+ community and Lemon Law mediation hearings, facilitating structured interviews and conflict resolution between parties
• Ensured procedural consistency and documentation quality across all sessions, improving client feedback scores by 20%
• Tracked and closed case files using internal systems, reducing processing time by 30%

Direct Support Professional - AHRC Nassau - Massapequa, NY

(2018-07 - 2018-11)

• Provided job coaching and on-site employment support for 8 adults with IDD in community-based placements
• Delivered transportation services and on-site employment support, increasing program retention by 25%
• Encouraged goal-setting and social integration using person-centered techniques

Classroom Assistant / Music Therapist - United Cerebral Palsy - Roosevelt, NY

(2011-02 - 2015-05)

• Facilitated music therapy sessions for 300+ students with disabilities, enhancing emotional regulation, communication, and social engagement
• Directed student performances and led fundraising events that raised $5,000+ for adaptive program supplies
• Assisted educators in creating inclusive lesson plans and behavioral supports

B.A. - Anthropology - John Jay College of Criminal Justice (CUNY) (2018)

Certificate - Dispute Resolution - John Jay College of Criminal Justice (CUNY) (2019)

Certificate - Client Intake, Assessments, Skill Analysis & Planning - Goodwill Industries International (2025)

Certificate - Positive Psychology: Martin E. P. Seligman's Visionary Science - University of Pennsylvania (2025)

Certificate - Project Management - Google (2025)

Certificate - MOBI – My Own Business Institute - Santa Clara University (2026)

Certificate - Foundations for Assisting in Home Care - University of Pennsylvania (2026)

Certificate - The Economics of Health Care Delivery - University of Pennsylvania (2026)