Server at Buffalo Wild Wings (2023-06 – Present)
Provided exceptional customer service and maintained cleanliness while collaborating with kitchen staff
- Provided exceptional customer service by greeting and assisting guests promptly
- Maintained cleanliness and organization of dining areas to enhance guest experience
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders
- Assisted in setting up and breaking down dining spaces for various events
- Learned menu items thoroughly to provide detailed recommendations to customers
- Processed customer payments accurately using point-of-sale systems
- Supported team members by communicating effectively during busy shifts to improve workflow
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Fulfillment Expert at Target (2022-06 – 2023-05)
Coordinated with associates on fulfillment activities and processed orders efficiently
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives
- Accepted, processed and quickly filled orders
- Followed proper packaging requirements depending on order size and type
- Located merchandise from shelves and storage areas to fill orders
- Operated handheld scanners to track merchandise throughout fulfillment process
Cashier at Buffalo Wild Wings (2021-07 – 2022-06)
Operated payment systems and assisted customers with transactions and inquiries
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers