Yamaldis Ferreras

Professional, organized, and customer-focused administrative and dental support professional with experience in fast-paced environments. Experienced in patient-facing service, front desk support, accurate data entry, record keeping, sanitation, and daily office operations. Bilingual in English and Spanish with strong communication, multitasking, and problem-solving skills.

Dental Assistant - Abra Dental

(2026-03 - 2026-08)

• Supported dental team members with daily chairside and office operations in a fast-paced dental setting.
• Assisted with room preparation, organization, sanitation, and maintaining supplies for patient care.
• Supported pediatric and general dental workflows while learning office procedures, terminology, and charting practices.
• Communicated professionally with patients and team members and remained attentive to doctor and office protocols.
• Demonstrated eagerness to learn, accept training, and adapt to the office’s systems and procedures.

Front Desk Associate - Planet Fitness

(2017 - 2019)

• Served as the first impression for members and visitors by providing professional front desk support.
• Managed incoming calls, member check-ins, account updates, and payment transactions.
• Resolved customer concerns while maintaining a positive member experience.
• Maintained organized records and a polished reception area.

Customer Service Associate - Walgreens

(2023 - 2025)

• Delivered exceptional service in a high-volume environment.
• Answered incoming calls, assisted customers, processed transactions, and handled sensitive information accurately.
• Supported daily operations while maintaining accuracy and professionalism.

Package Handler - UPS

(2023 - 2025)

• Worked in a deadline-driven environment requiring accuracy, organization, and teamwork.
• Utilized computerized tracking systems and maintained detailed shipment records.

Housekeeper - The Cleaning Authority

(2021 - 2023)

• Maintained exceptional sanitation standards and managed multiple client schedules with attention to detail.

High School Graduate - New Jersey Youth Challenge Academy