Yamilett Hernandez

Safely assisted in transferring post-surgical patients onto stretchers and beds, ensuring comfort and adherence to hospital safety protocols. Cleaned, disinfected, and prepared operating rooms between cases to maintain a sterile and safe surgical environment. Delivered specimens promptly to the pathology lab for testing, supporting accurate and timely patient care.

Perioperative Assistant - Lee Health

(2025-01 - 2026-01)

• Safely assisted in transferring post-surgical patients onto stretchers and beds, ensuring comfort and adherence to hospital safety protocols.
• Cleaned, disinfected, and prepared operating rooms between cases to maintain a sterile and safe surgical environment.
• Delivered specimens promptly to the pathology lab for testing, supporting accurate and timely patient care.
• Transported and set up fresh stretchers/beds for upcoming surgical cases to ensure room readiness.
• Assisted nursing staff and the surgical department with various tasks to support workflow efficiency and patient care needs.
• Provided flexible support across the perioperative team, responding quickly to requests in a fast-paced surgical environment.
• Recognized by nursing staff for reliability and teamwork in maintaining OR readiness.
• Assisted in smooth transitions between cases, contributing to reduced turnover times.

Medical Scheduler - Radiology Regional

(2022-01 - 2024-12)

• Scheduled and coordinated an average of 40-50 daily diagnostic imaging appointments (CT, MRI, X-ray, Ultrasound) across multiple providers and locations.
• Verified patient demographics, insurance eligibility, referrals, and prior authorizations preventing delays and reducing billing errors.
• Delivered excellent patient service by answering inquiries, explaining procedures, and resolving scheduling concerns with professionalism and empathy.
• Entered and maintained accurate patient information in electronic health record and scheduling systems while ensuring HIPAA compliance.
• Collaborated with radiologists, technologists, and referring physicians to prioritize urgent cases and optimize scheduling efficiency.
• Processed cancellations, reschedules, and add-on appointments, minimizing downtime and maximizing departmental productivity.
• Assisted with insurance verification and pre-certification, helping patients avoid unexpected coverage issues.
• Supported new team members by training on scheduling protocols and software systems, improving onboarding efficiency.
• Maintained a scheduling accuracy rate of 98%, reducing appointment errors and delays.
• Successfully scheduled an average of 1,000+ patient appointments per month.
• Recognized by management for delivering outstanding patient service and teamwork.
• Was promoted to scheduling trainer for new hires.

High School Diploma - Riverdale High School (2014-08 - 2018-05)