Yana Orlova

Hospitality leader with experience launching and scaling high-performing venues in New York City, with a focus on commercial strategy, revenue optimization, and partner-driven growth. Proven ability to evaluate market demand, structure revenue-generating experiences, and manage complex operations across cross-functional teams. Brings a strong foundation in contracts, financial oversight, and stakeholder management, with a growing focus on hospitality development, site strategy, and investment-oriented decision-making.

Lounge Manager / Operations & Revenue Strategy at Jean's (2022-06 – Present)

Lead commercial and operational strategy for a high-volume nightlife venue, focusing on revenue optimization and capacity utilization

• Partner with promoters, brands, and clients to drive top-line growth and expand customer pipeline
• Contributed to buildout of two venues, including vendor selection, POS systems, and reservations infrastructure
• Analyze booking patterns and pricing to maximize revenue per night and per square foot
• Manage vendor agreements and cost controls to support margin performance

General Manager (Opening Team) at Jac's on Bond (2022-01 – 2022-04)

Led full-scale launch of new hospitality concept, including operational setup and go-to-market execution

• Built financial tracking systems, vendor contracts, and reservations strategy
• Hired and managed 40+ staff across all functions
• Oversaw budgeting, payroll, and procurement aligned with revenue goals

Nightlife Manager at The Jane Ballroom (2021-01 – 2022-12)

• Managed event-driven revenue strategy through programming and private events
• Built partnerships with talent and clients to increase bookings
• Collaborated on marketing campaigns to drive attendance
• Monitored ticket sales and pricing to optimize revenue

Senior F&B Manager at Zero Bond (2020-01 – 2021-12)

Supported launch of premium membership club with focus on operations and service strategy

• Managed budgets, payroll, and financial processes
• Oversaw client contracts and event agreements
• Developed SOPs and training programs

Assistant General Manager at Make Believe (2019-01 – 2020-12)

• Coordinated between sales and operations to maximize bookings and revenue
• Supervised staff and high-volume service execution

B.S. in Advertising & Marketing Communications – Fashion Institute of Technology

A.A.S. in Fashion Merchandising Management – Fashion Institute of Technology