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Yana Panin

Yana Panin

Consultant/ Onboarding Specialist

Talent
ThornhillMember since August 24, 2026
ReceptionistVeterinary AssistantAnimal CareCRM ManagementLead QualificationSales
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ReceptionistVeterinary AssistantAnimal CareCRM ManagementLead Qualification

About

I am looking for a part-time/ full-time position at your establishment. I have completed my undergraduate degree with honours in Biomedical Science at York university. I have great communication skills and I am computer oriented.

I work well in a group or alone and speak three languages English, Hebrew, and Russian. Results-driven sales professional with a background in high-ticket, commission-only closing across inbound and outbound channels, including real estate investment sales. Proven ability to guide prospects through complex, high-value financial decisions and close consistently without a base salary safety net.

As a funding advisor bringing understanding of capital, risk, and client outcomes to every sales conversation.

Experience

Consultant/ Onboarding Specialist - S8 Acquisition - West Palm Beach, FL

(2024-01 - 2026-06)

  • Lead Outreach: Message or call potential clients through direct messages (DMs), emails, or phone.
  • Lead Qualification: Assess a prospect's financial ability, current problems, and goals to ensure they match the premium offer.
  • Objection Handling: Answer early questions and clear minor doubts before the main sales pitch.
  • Calendar Booking: Schedule meetings directly onto the sales closer's or business owner's calendar.
  • Consistent Follow-Up: Re-engage cold or unresponsive leads with persistent, value-driven messages.
  • CRM Management: Log all lead interactions, call notes, and pipeline stages accurately.
  • Handoff Reporting: Brief the sales closer on the prospect's background, pain points, and specific goals.
  • Onboarding clients: Collected payment, booked appointments for onboarding and connected clients with advisors to help start their investment.

Veterinary Assistant - Bellamy Lawerence Animal Hospital - Scarborough, ON

(2022-05 - 2023-12)

  • Sterilize equipment and clean examination tables and rooms
  • Restrain animals during examinations or vaccinations
  • Soothe upset or frightened animals
  • Observe animal behavior or health condition and report to the Vet
  • Help in cases of emergencies
  • Handle administrative duties such as scheduling appointments or calling patients in the examination room by priority
  • Keep accurate records and logs
  • Reassure clients that their pets are being cared for and explain issues (e.g. lack of appointments, insurance matters)
  • Advise pet owners on nutrition and healthcare

Veterinary Assistant/Receptionist - Millwoods East Veterinary Clinic - Edmonton, AB

(2020-12 - 2021-10)

  • Clean and sterilize instruments, equipment, and tools
  • Ensure exam and operating rooms are stocked and sterilized
  • Change animal bandages, bedding, and kennel materials
  • Ensure all cages and kennels are clean
  • Administer medications
  • Assist in collecting samples such as blood or urine for testing
  • Communicate with owners and families on surgery and recovery instructions
  • Perform administrative duties such as updating files and processing payments
  • Submitting insurance claims
  • Performing diagnostic imaging and laboratory tests.
  • Complying with hospital standards, rules, regulations, and policies.

Veterinary Receptionist - Glenora Cat Clinic - Edmonton, AB

(2020-09 - 2020-12)

  • Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
  • Answer phone calls, which may involve answering questions and screening and scheduling appointments.
  • Handle incoming and outgoing mail and email.
  • Update and file patient charts.
  • Enter data into a computerized billing program.
  • Process credit card payments and prepare bank deposits.
  • Retrieve prescriptions.
  • Assist with pet supply purchases such as pet food, supplements, and grooming items.
  • Maintain the cleanliness of the waiting room.

Animal Care Attending/ Reception - Eagles Landing Animal Hospital - Vaughan, ON

(2018-08 - 2019-09)

  • Ensure cleanliness of work areas and animal cages
  • Feed and bathe resident animals according to prescribed schedules and nutrition plans
  • Walk domestic animals as required and provide other healthy exercise programs
  • Manage supplies and inventory as instructed
  • Assisted Veterinary Technicians and Veterinarians with vaccinations, surgery
  • Cleaned hospital and surgical tools
  • Administer prescribed topical and oral medications
  • Observe and record changes in animal behavior and health
  • Keep kennels clean and supplied with food and water
  • Assists vet techs with check ups, blood drawing, and other health care duties.
  • Cleaning and organizing the restroom and lobby, as well as standard upkeep throughout the facility

Veterinary Assistant/Receptionist - Eglinton Animal Hospital - Mississauga, ON

(2016-09 - 2018-08)

  • Maintains animal records by documenting animal conditions, reactions, and changes; updating database.
  • Keeping supplies ready by inventorying stock; placing orders; verifying receipt.
  • Supporting operations by assembling required supplies and instruments; setting-up surgery table instruments; restraining animals; assisting in taking X-rays, hooking-up ECG monitors; preparing surgical site; placing catheters; obtaining blood gases; cleaning-up post-surgical site; maintaining sterile conditions; obtaining and verifying medications.
  • Explaining medication to owners and updating them with their animals condition.

Receptionist/Assistant - The Pain Clinic - Toronto, ON

(2014-04 - 2016-09)

Part time/Full time: Mornings, afternoons and weekends)

  • Clean & set-up patient rooms
  • Telephone/faxed prescriptions to a pharmacy
  • Collect and prepare laboratory specimens
  • Measure patients weight and height- Adults and Children
  • Monitor/record medical inventory levels
  • Prepare patient for examination
  • Restock supplies in patient rooms
  • Take and record vital signs
  • creating and maintaining patient charts, mailing of forms, coordinating chart requests, invoicing uninsured fees, faxing reports, completing physician's sent tasks.
  • Booking patients in for appointment/rechecks

Education

BSc - Biomedical Science - York University Biomedical Science Program (2015-09 - 2019-04)

Skills

Consultant/ Onboarding Specialist

Reviews

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