Front Desk Receptionist at Shield Medical Group (2023-12 – 2024-08)
- Greeted patients immediately upon their arrival and provided excellent customer service.
- Checked patients in verifying demographic and insurance.
- Directed patients to proper exam/ treatment room.
- Utilized electronic health records for tasks assigned.
- Evaluated daily schedules to accommodate patient flow and minimize missed appointments.
- Handled patient calls and effectively managed schedule.
- Checked patients out and made appointments as indicated.
Front Desk at Cano health (2017-03 – 2023-02)
- Checked patients in verifying demographic and insurance.
- Directed patients to proper exam/ treatment room.
- Utilized electronic health records for tasks assigned.
- Evaluated daily schedules to accommodate patient flow and minimize missed appointments.
- Handled patient calls and effectively managed schedule.
- Checked patients out and made appointments as indicated.
Front Desk Specialist at Citrus Health Network Inc. (2010-02 – 2017-08)
- Answered telephones and greeted visitors.
- Provided information to customers and visitors.
- Data entry client information into computer & filing medical records
Medical Billing and Collections at MDIC (2011-03 – 2015-09)
- Performed insurance verification.
- Managed billing and clerical duties, including review and verification of patient information according to insurance specifications.
- Entered data electronically to process charges, payments, denials, and adjustments.
- Processed Medicaid and code procedures and diagnosis using ICCD-9, ICD10 & CPT-4 codes.
Medical Receptionist at CAC of Florida (2009-06 – 2012-07)
- Answered patient inquiries.
- Entered patient information in electronic medical system.
- Escorted wheelchair-bound patients.
Sales Representative at Lami Products Inc (2006-01 – 2010-03)
- Stocked and re-stocked merchandise.
- Managed shipping and receiving.
Cashier at Sedanos Supermarket (2002-01 – 2006-12)
- Interacted with customers to provide information in response to inquiries about products and services
- Resolved complaints
