Yash Patel

Computing & Informatics student at Rowan University seeking an entry-level IT Support, Help Desk, or Cybersecurity position. Strong customer service, leadership, and problem-solving experience developed through management and service roles. Academic foundation in networking, cybersecurity, technical troubleshooting, and programming through coursework. Eager to learn new technologies, contribute to a team, and build hands-on IT experience.

Independent Delivery Driver - Uber Eats & DoorDash

(2024-01)

• Provide timely and professional customer service while working independently.
• Utilize GPS and mobile applications to optimize delivery routes and meet time-sensitive deadlines.
• Demonstrate reliability, organization, and strong time-management skills.

Store Manager - Tobacco Outlet

(2022-01 - 2024-01)

• Managed daily retail operations, inventory, cash handling, and customer transactions.
• Trained and supervised employees on store procedures and customer service standards.
• Resolved customer concerns professionally while maintaining a positive customer experience.
• Maintained accurate inventory and daily financial records.

Delivery Driver / Team Member - Pizza Hut

(2019-01 - 2022-01)

• Delivered customer orders accurately and on time.
• Assisted with order preparation and daily store operations.
• Worked effectively in a fast-paced, team-oriented environment while providing excellent customer service.

B.A. - Computing & Informatics - Rowan University (2026-01)