Instructional Designer at Holman (2026-06 – Present)
- Develop training that supports CRM adoption, lead management, customer communication, and sales best practices across dealership Business Development Centers.
- Utilize AI-powered tools and emerging technologies to streamline course development, enhance content creation, and improve the learner experience.
- Evaluate training effectiveness through learner feedback, performance metrics, and stakeholder collaboration, continuously refining content to align with business goals and evolving sales strategies.
- Manage multiple instructional design projects simultaneously, ensuring timely delivery of high-quality learning experiences while maintaining brand consistency and instructional design best practices.
Manager, Learning Experience Designer at LAGOS (2025-04 – 2026-01)
- Lead the design and implementation of the company's new employee onboarding program, improving cross-departmental alignment and time-to-productivity for new hires.
- Launched and managed the organization's first Learning Management System (Rippling), supporting company-wide compliance training, course development, and content delivery, course engagement, assessment performance, and learning pathway effectiveness.
- Developed responsive, mobile-friendly courses in Articulate Rise using microlearning and interactive content blocks on LMS (Jewel Link).
- Led full-cycle recruitment through a period of accelerated organizational expansion, driving alignment with hiring managers on role requirements and managing sourcing, interviews, and offer negotiations from start to finish.
LMS Administrator at City of Philadelphia-Department of Public Health (2023-10 – 2025-04)
- Served as Learning Management System Administrator for the City of Philadelphia's Department of Public Health, supporting over four thousand employees with technical support, user enrollment and onboarding.
- Leveraged Power BI to build real-time dashboards tracking enrollment trends, completion rates, overdue compliance training, and system usage metrics across divisions.
- Designed and developed training solutions using Articulate Storyline and Rise for, virtual, classroom based training partnering with SMEs like physicians, health executives, and division directors to scope, plan, and launch courses on public health competencies.
- Improved learner engagement by adopting personalized learning journeys and creating customized reporting that more accurately tracks job performance, user satisfaction, training survey results.
- Managed vendor relationships with primary providers, SmarterU and LinkedIn, optimizing platform usage and design, and ensuring compliance with city standards.
- Built and maintained relationships with city IT and HRIS teams to maximize system uptime, resolve technical issues.
Learning Consultant at Houghton Mifflin Harcourt (2023-05 – 2023-10)
- Designed and developed e-Learning, virtual, and classroom based solutions for teachers on Illustrative Mathematics, IntoReading/Literature, Waggle and Writable curriculum.
- Facilitated virtual and classroom based training on Core Curriculum subjects for teachers utilizing sound classroom management and adult learning theory to ensure learner acceptance and increase transfer of knowledge.
- Produced and edited instructional videos with Camtasia, including screen recordings, voiceovers, and annotations.
- Delivered end-to-end learning solutions by integrating Storyline, Rise, and video content for engaging, learner-centered experiences.
Teacher at Creo College Prep (2022-08 – 2023-06)
- Developed instructional material for grades 5th and 6th on math using self-paced, virtual, and classroom based coursework.
- Adopted a pod-based, indirect instruction methodology for classes that focused student attention to exploration and experimentation over teaching to a test via direct instruction.
- Partnered with school administration and leadership to help address high percentage of students with below grade math levels through the increased use of strategies such as fluency and numeracy skills, word problem comprehension and weekly times table drills tied in with other skill areas.
- Designed a self- driven math project where students had autonomy with creating a budget to construct a grocery list and prepare a meal plan incorporating problem solving, unit conversions, numeracy and scaling skills.
Teacher at James C. Neill Elementary (2020-07 – 2021-06)
- Delivered engaging ELA, Science, and Math instruction for 150+ students, leveraging blended learning approaches to improve comprehension and test performance.
