Yayan Caseus

Speak multiple languages including Haitian Creole. Like to work in a team setting. Dedicated customer service representative. Have experience with Microsoft word, Excel. Finish all tasks in a timely manner. Customer service oriented.

CASHIER/BARISTA - Starbucks - Fort-Lauderdale, Airport, FL

(2024-02)

Front Desk Receptionist/Unit Secretary - Regents Park - Aventura, FL

(2019-07 - 2023-12)

• Greeting customers and made them feel welcome.
• Answering incoming calls, redirecteding callers to the appropriate department and taking messages as needed.
• Assisting with scheduling appointments for patients and visitors.
• Maintaining an organized reception area and ensuring that all guests were attended to promptly.
• Managing incoming and outgoing mail, courier services, faxes and other correspondence.
• Performing data entry into computer systems to maintaining accurate records of customer information.
• Providing administrative support such as filing documents, faxing and scanning materials.

Cashier - Wal-Mart Supercenter - Miami Gardens, FL

(2014-08 - 2019-11)

Assist customer with their needs

• Retail customer services
• Working in pharmacy section, calling patients to pick up there medicine

Security Guard - Allied Barton Security Agency - Miami, FL

(2009-05 - 2010-05)

• Conduct daily security patrols of assigned areas.
• Enforcing safety regulations and monitored access control points
• Security officer at University of phoenix
• Assist students with any question regarding the Campus activities

Security Guard - Marksman Security - Miami, FL

(2007-08 - 2009-04)

• Report any incident that may have had happen as well as logging in daily activities on the computer
• Lost and found

Front Desk Agent - Casablanca Hotel - Miami Beach, FL

(2006-03 - 2007-08)

Answering inbound calls and taking reservations as well as making adjustments to their arrangements to suit them

• Assisting guest on a daily basis

Dietary Assistant - Villa Maria Nursing Home - North Miami, FL

(2005-05 - 2006-02)

Preparing meals to suit the patients' individual diet

• Serving meals to patients with care and to keep them as comfortable as possible.

Shift Supervisor - Wendy's - North Miami Beach, FL

(2001-02 - 2004-10)

• Stock and organize supply station with designated materials and equipments
• Inspect cleanliness and working conditions of all equipments and supplies.
• Support the facility team in performing daily tasks.

Basic courses on Dental Hygienist Assistant - Miami Dade College (2005)

High School Diploma - American Senior High School (2003)