Professional Dog Groomer - Self-Employed / Independent
(2021-01)
- Provide high-quality grooming services, including bathing, haircutting, nail trimming, and ear cleaning, tailored to specific breed standards and client preferences.
- Evaluated pet health and temperament, ensuring safe, calm, and comfortable environment during grooming services.
- Managed scheduling, client communications, and payment processing to foster strong customer relationships and encourage repeat business.
Retail Sales Associate - O'Reilly Auto Parts
(2019-01 - 2021-01)
- Operated point-of-sale (POS) systems and managed cash register transactions, ensuring smooth and accurate processing of customer purchases and returns.
- Organized inventory, restocked shelves, and improved store merchandise presentation to enhance customer experience.
- Helped retail and commercial customers locate automotive parts, tools, and accessories, enhancing customer satisfaction.
Clerical Staff - Jiffy Lube
(2017-01 - 2019-01)
- Greeted incoming customers, initiated service tickets, and addressed inquiries regarding vehicle maintenance services to enhance customer satisfaction.
- Managed office tasks, including data entry and file organization, ensuring accurate financial records and efficient phone management.
- Coordinated communication between customer service representatives and automotive technicians to facilitate smooth workflow and timely service delivery.
Various Administrative & Customer Support Roles - Various Employers
(2012-01 - 2017-01)
- Pet Grooming Receptionist (New York, NY): Managed client intake, scheduled grooming appointments, answered phone inquiries, and maintained a clean reception area.
- Perfume Kiosk / Counter Sales Associate: Assisted customers with fragrance selections, promoted product lines, and completed sales transactions.
- Barmaid (West Los Angeles, CA | 2015 - 2016): Delivered prompt, friendly service in a high-volume venue, maintained bar hygiene, managed cash registers, and resolved customer requests efficiently.
