Yesica Espinosa

Seeking a Customer Service/ Marketing position with a growing dynamic company where I can further develop my skills and continue to grow. Willing to relocate: Anywhere

Uber Driver - Uber - Houston, TX

(2020-08)

Provide transportation for customers all over the city over 15k trips done.

Front Desk Receptionist - LAND ROVER JAGUAR MAIN LINE - Houston, TX

(2019-01 - 2020-03)

• Answer phone calls
• Greet customers
• Process plates for customers

BDC - Westside Lexus - Houston, TX

(2016-04 - 2018-07)

• Schedule service appointments
• Resolve customer issues with invoice
• Receive payments
• Use different systems as needed
• Assistant service advisors with customers
• Manage customer keys for vehicle pick ups

CUSTOMER SERVICE REPRESENTATIVE - TELEPERFORMANCE COLOMBIA

(2013-01 - 2014-12)

Set up customer profiles, add payments, technical support, resolve issues with client account, check status updates and provide accurate information on plans that the customers best qualified for.

CRIMINAL JUSTICE - HOUSTON COMMUNITY COLLEGE (2014-02 - 2015-12)